Evaluation of Satisfaction With Quality of Care on the Palliative Care Unit

Inclusion Criteria:

• Patients and/or patients' caregivers who have completed at least 2 weekdays on an in-patient service together with the assistance of the palliative care consult services (PCCS), and who then are transitioned to the care of the PCU team along with an admission order to that effect
• A caregiver (if participating) must have been present with the patient during 2 weekdays on the inpatient service and present for at least 2 weekdays of care on the PCU
• Both patient and caregiver participation is optional but both must be 18 years of age or older
• A caregiver will be defined by the patient as "the person most involved with their care". However, if the patient lacks capacity, the caregiver will be decided via discussion with individuals indicated in the patient's Medical Power of Attorney or the Texas rule of law if this is not present
• Both patient and caregiver (if participating) must understand, read and speak English
• Both patient (if actively participating) and caregiver (if participating) must sign an informed consent form

Exclusion Criteria:

• Patients or caregivers with physical limitations (visual or motor impairment) causing inability to read, complete or sign the consent form and surveys after considering appropriate aid and assistance
• Patients or caregivers who the research staff, bedside nurse, or palliative care physician or mid-level provider deems unable to participate due to poor cognitive capacity or acute physical distress
• Caregivers who are not able to attend the patient for at least 2 weekdays while on the PCU
• Patients who are imminently dying as determined by the palliative physician (or designated advanced practice provider [APP]/fellow)