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Implementation Engineer-1
Parexel International Corporation
Poland, Remote
Parexel are currently hiring an Implementation Engineer to execute hardware installations, decommissioning tasks, and provide level 1 technical support, resolving issues promptly and accurately to minimize downtime and maintain operational continuity. To fulfill a 30% travel requirement, supporting remote sites and ensuring consistent and efficient functioning of server and network hardware across multiple locations.
Key Accountabilities:
Install and configure new hardware such as servers, storage, and networking devices.
Relocate equipment and infrastructure to new locations, including the physical movement of hardware and cabling.
Modify existing equipment and infrastructure, including upgrades, repairs, and replacements.
Manage inventory of equipment and ensuring proper asset tracking.
Maintain accurate records of all installations, relocations, and modifications.
Provide technical support to end-users regarding hardware issues.
Collaborate with other IT teams to ensure all installations, relocations, and modifications are completed in a timely and efficient manner.
Conduct site surveys to assess the needs of different departments or teams capturing them in requirement document and rack elevations if required.
Ensure compliance with company policies and procedures, as well as regulatory requirements related to technology equipment and infrastructure.
Skills:
Excellent interpersonal, verbal and written communication skills
Excellent problem-solving skills
Client focused approach to work; excellent customer service skills
A flexible attitude with respect to work assignments and new learning
Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
Willingness to work in a matrix environment and to value the importance of teamwork.
Knowledge and Experience:
Basic experience in systems support and operations, including LAN administration and server support
Basic experience is required in managing server and storage hardware.
Basic knowledge of standard IP-based networking topologies, networking hardware and exposure to network standards, and network protocols
Education:
College degree in a relevant technical area (Electrical Engineering, Information Systems, Computer Sciences, Computer Engineering) preferred or technical training certificate and equivalent experience.
Job posted: 2023-06-10