Inside Sales Manager I (EMEA)

Essential Responsibilities 

• Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan. 
• Handles inbound client calls, qualifies leads and if appropriate grows client relationships at the appropriate levels. 
• Collaborates effectively with Business Development Directors in business unit; brings potential opportunities to their attention. 
• Effectively transfers accounts and client information to Business Development Directors. 
• Manages annual expense budget and submits expense reports for reimbursement on approval timelines. 
• Expands client requests upselling for business unit when possible. 
• Provides weekly sales activity report to management. 
• Develops client call cycle to achieve objectives and sales plan 
• Provides general intelligence on key competitors. 
• Sells the business unit’s capabilities leveraging differentiation framework 
• Recognizes and communicates sales opportunities for other business units. 
• Establishes and manages customer expectations. 
• Collaborates with companywide resources to achieve superior customer satisfaction. 
• Organizes and hosts client visits if required. 
• Uses SFDC to manage internal communication and document territory and client information as required for the business unit. 
• Responsible for Opportunity Management and accurate pipeline forecasting. 
• Maintains frequent email and phone contact with clients to grow and expand business relationships. 
• Leverages Marketing, SMEs and Operations Staff to support client discussions and heighten clients’ awareness of BU services. 
• Evaluates quotations and provides input to ensure client and company requirements are met. 
• Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention. 
• Leverage Social Selling techniques and tools to reach clients through digital channels sharing information including Fortrea services, web conferences, industry meetings, SME news, etc. 
• Creating leads from literature and industry events including peer reviewed journals, poster/symposium presenters and attendee lists. 
• Establishes, nurtures and grows client relationships at the appropriate 

Education/Qualifications: 

• Bachelor's degree in life science or business field preferred 
• Moderate industry knowledge 
• Functional scientific/technical expertise in specific areas of drug development 

Experience: 

• Commercial/sales experience 
• Other required work-related experiences