IT Support

Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our IT Support department. Our IT Support team provides both remote and onsite support to our global organization.

• User account administration for network, e-mail, and other applications
• Provide support to end users on company provided equipment and software applications including computer hardware, peripherals, mobile phones, computer operating systems, and office applications
• Research and resolve technical problems of equipment and software applications
• Respond to tickets, telephone calls, e-mails, and requests for technical support
• Document, track, and monitor problems to ensure timely resolutions
• Testing of new technology and applications

• Bachelor's degree in Information Systems, Information Technology or other IT related field
• 1+ years of experience in a Help Desk or IT Support type role
• Experience with PC Equipment, Active Directory, Office 365, Adobe products, and other cloud-based applications a plus