Field Service Agent

• Assignment-based schedule working per diem

• Travel nationally to support customer needs

• Provide ongoing communication and customer support to on-site hospital staff. 

• Provide on-the-job training (OTJ) for new hires. 

• Complete other duties at the discretion of management 

Requirements: 

• Minimum of 1-2 years of technical experience in a hospital setting preferred. Other Field Technician experience in healthcare setting will be considered. 

• An active and unrestricted driver license and a personal vehicle for local work related assignments are required for this position. Travel time and mileage are reimbursed.

• Must be comfortable with basic software programs and Microsoft operating system 

• Ability to assemble and disassemble equipment and devices required

• Ability to sit and stand for long periods of time and lift up to 50 pounds required

• Ability to work an assignment-based schedule with 40+ hours commitment per week when on assignment required

• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status 

Preferred Experience:  

• Hardware - Replacing Bezels, key pads, buttons, batteries, etc. 

• Software - Calibrations, networking, software updates, etc. 

• Set-up and organize the equipment and workstations.   

• Conduct routine checks and records data from product tests after installation and configuration.    

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