Integrating AI-Assisted Design Thinking Into Nursing Education
14 de agosto de 2026 atualizado por: Carmen Chan Yip Wing-han, Chinese University of Hong Kong
Integrating Design Thinking Into Undergraduate Nursing Education to Nurture Empathy and Enhance Empathetic Communication: a Wait List RCT
The goal of this randomized controlled trial is to test whether an AI-assisted design thinking workshop can improve empathetic communication in undergraduate nursing students at The Chinese University of Hong Kong. The main questions it aims to answer are:
Does the workshop improve students' empathy, creativity, collaboration, problem-solving, and patient-centred care attitudes?
How do students experience the design thinking and AI-supported learning activities?
Researchers will compare the intervention group with a wait-list control group to see whether the workshop leads to better outcomes.
Participants will:
complete a baseline questionnaire before the workshop;
be randomly assigned to receive the workshop now or later;
attend two tutorials in the intervention group, including design thinking activities and AI-simulated clinical scenarios;
complete a follow-up questionnaire after the workshop;
and, for some participants, join a short interview about their learning experience.
Visão geral do estudo
Status
Ainda não está recrutando
Condições
Intervenção / Tratamento
Descrição detalhada
The study uses a mixed-methods, wait-list randomized controlled trial to evaluate an AI-assisted design thinking workshop for undergraduate nursing students.
First, an AI chatbot is co-designed in Phase 1 with 8 nursing faculty members and 8-10 students through a 3-hour workshop, followed by 4-6 weeks of chatbot development and validation.
The workshop uses design thinking activities including empathy mapping, patient journey mapping, "How Might We" framing, prototyping, and feedback gathering to define learning needs and chatbot functions.
The IT team then builds the chatbot using the workshop outputs, including scenario scripts, response frameworks, assessment criteria, and bilingual English/Cantonese requirements.
In Phase 2, 80 eligible Year 2 nursing students are randomly assigned to an intervention group or a wait-list control group.
All participants complete baseline and post-intervention questionnaires measuring empathy, creativity, collaboration, problem-solving, and patient-centred care attitudes.
The intervention group receives two 90-minute tutorials: one on design thinking fundamentals and one on AI-simulated clinical scenarios.
During the second tutorial, students rotate through different scenarios while tutors provide small-group guidance.
Participants in the intervention group may also take part in semi-structured interviews to describe their experiences.
Quantitative data will be summarized descriptively, and qualitative data from interviews, open-ended responses, and workshop observations will be analyzed using content analysis.
Tipo de estudo
Intervencional
Inscrição (Estimado)
80
Estágio
- Não aplicável
Contactos e Locais
Esta seção fornece os detalhes de contato para aqueles que conduzem o estudo e informações sobre onde este estudo está sendo realizado.
Contato de estudo
- Nome: Carmen WH Chan, PhD
- Número de telefone: +852 39436218
- E-mail: whchan@cuhk.edu.hk
Estude backup de contato
- Nome: Khanh Thi Nguyen, PhD
- Número de telefone: +852 39435120
- E-mail: khanhnguyen@cuhk.edu.hk
Locais de estudo
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Hong Kong, Hong Kong
- The Nethersole School of Nursing, The Chinese University of Hong Kong
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Critérios de participação
Os pesquisadores procuram pessoas que se encaixem em uma determinada descrição, chamada de critérios de elegibilidade. Alguns exemplos desses critérios são a condição geral de saúde de uma pessoa ou tratamentos anteriores.
Critérios de elegibilidade
Idades elegíveis para estudo
- Filho
- Adulto
- Adulto mais velho
Aceita Voluntários Saudáveis
Sim
Descrição
Inclusion Criteria:
- Undergraduate nursing students enrolled in the Bachelor of Nursing programme at CUHK Nethersole School of Nursing.
- Enrolled in the NURS 3127 course during the 2026-27 academic year.
- Willing and able to provide verbal informed consent and participate voluntarily in the study.
Exclusion Criteria:
- Students with prior participation in design-thinking workshops.
Plano de estudo
Esta seção fornece detalhes do plano de estudo, incluindo como o estudo é projetado e o que o estudo está medindo.
Como o estudo é projetado?
Detalhes do projeto
- Finalidade Principal: Outro
- Alocação: Randomizado
- Modelo Intervencional: Atribuição Paralela
- Mascaramento: Solteiro
Armas e Intervenções
Grupo de Participantes / Braço |
Intervenção / Tratamento |
|---|---|
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Experimental: Intervention Group
The intervention arm will receive an AI-assisted design thinking workshop aimed at strengthening empathetic communication in nursing education.
The workshop includes two structured tutorials: the first introduces the design thinking process through activities such as empathy mapping, patient journey mapping, "How Might We" framing, and rapid paper prototyping based on real clinical communication challenges.
The second tutorial uses a customized conversational AI chatbot to simulate patient scenarios, allowing students to practice responses in a safe learning environment.
During the session, tutors will rotate among groups to provide small-group guidance, feedback, and debriefing.
The intervention is intended to help students build empathy, creative thinking, collaboration, and patient-centred communication skills.
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This intervention is distinct because it combines design thinking with a conversational AI chatbot to teach empathy in undergraduate nursing education.
Rather than using lectures or standard simulation alone, it places students in an active, human-centred learning process that begins with empathy mapping and patient journey mapping, then moves to ideation, prototyping, and reflection.
The chatbot provides realistic, bilingual clinical communication scenarios and immediate tailored feedback, including difficult situations such as breaking bad news, managing non-compliance, and responding to emotional or culturally complex encounters.
The workshop is also developed through co-design with faculty and students, making the intervention closely aligned with actual learning needs and course context.
In addition, the study uses a wait-list randomized controlled design, allowing comparison with usual learning while ensuring all students can eventually receive the workshop.
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Outro: Wait-list control group
The wait-list control group will complete the same baseline and follow-up questionnaires as the intervention group but will not receive the workshop during the main study period.
Instead, they will continue with their usual learning activities and will be offered the AI-assisted design thinking workshop after the study data collection is completed.
|
This intervention is distinct because it combines design thinking with a conversational AI chatbot to teach empathy in undergraduate nursing education.
Rather than using lectures or standard simulation alone, it places students in an active, human-centred learning process that begins with empathy mapping and patient journey mapping, then moves to ideation, prototyping, and reflection.
The chatbot provides realistic, bilingual clinical communication scenarios and immediate tailored feedback, including difficult situations such as breaking bad news, managing non-compliance, and responding to emotional or culturally complex encounters.
The workshop is also developed through co-design with faculty and students, making the intervention closely aligned with actual learning needs and course context.
In addition, the study uses a wait-list randomized controlled design, allowing comparison with usual learning while ensuring all students can eventually receive the workshop.
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O que o estudo está medindo?
Medidas de resultados primários
Medida de resultado |
Descrição da medida |
Prazo |
|---|---|---|
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Empathy
Prazo: The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment.
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Empathy will be measured with the Jefferson Scale of Empathy-Health Professions Student Version (JSE-HPS) which yields total scores ranging from 20 to 140; higher scores indicate greater empathy.
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The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment.
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Medidas de resultados secundários
Medida de resultado |
Descrição da medida |
Prazo |
|---|---|---|
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Creativity, collaboration, problem-solving
Prazo: The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment.
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Creativity, collaboration, and problem-solving will be measured with the Student Engagement Questionnaire (SEQ).
Each domain comprises two items rated on a 5-point Likert scale.
The mean score for each domain will range from 1 to 5, with higher scores indicating greater perceived creativity, collaboration, and problem-solving ability.
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The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment.
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Patient-centred care attitudes
Prazo: The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment. .
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Patient-centred care attitudes will be measured using the Patient-Practitioner Orientation Scale (PPOS), an 18-item instrument comprising the sharing and caring subscales.
Items are rated on a 6-point Likert scale, and the overall score will be calculated as the mean of all item scores, ranging from 1 to 6. Higher scores indicate more patient-centred care attitudes.
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The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment. .
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Experiences and views on the workshop
Prazo: After intervention, at 12 weeks from enrollment.
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Evaluate by semi-structured interviews on the Intervention group
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After intervention, at 12 weeks from enrollment.
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Colaboradores e Investigadores
É aqui que você encontrará pessoas e organizações envolvidas com este estudo.
Patrocinador
Investigadores
- Investigador principal: Carmen WH Chan, PhD, The Nethersole School of Nursing, The Chinese University of Hong Kong
Datas de registro do estudo
Essas datas acompanham o progresso do registro do estudo e os envios de resumo dos resultados para ClinicalTrials.gov. Os registros do estudo e os resultados relatados são revisados pela National Library of Medicine (NLM) para garantir que atendam aos padrões específicos de controle de qualidade antes de serem publicados no site público.
Datas Principais do Estudo
Início do estudo (Estimado)
25 de agosto de 2026
Conclusão Primária (Estimado)
24 de maio de 2027
Conclusão do estudo (Estimado)
24 de agosto de 2027
Datas de inscrição no estudo
Enviado pela primeira vez
1 de agosto de 2026
Enviado pela primeira vez que atendeu aos critérios de CQ
14 de agosto de 2026
Primeira postagem (Real)
17 de agosto de 2026
Atualizações de registro de estudo
Última Atualização Postada (Real)
17 de agosto de 2026
Última atualização enviada que atendeu aos critérios de controle de qualidade
14 de agosto de 2026
Última verificação
1 de agosto de 2026
Mais Informações
Termos relacionados a este estudo
Palavras-chave
Outros números de identificação do estudo
- TDLEG_496_PR
- SBRE-25-1206 (Outro identificador: Survey and Behavioral Research Ethics)
Plano para dados de participantes individuais (IPD)
Planeja compartilhar dados de participantes individuais (IPD)?
NÃO
Informações sobre medicamentos e dispositivos, documentos de estudo
Estuda um medicamento regulamentado pela FDA dos EUA
Não
Estuda um produto de dispositivo regulamentado pela FDA dos EUA
Não
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