Client Services Representative 2

Role is hybrid and must go into office in Richmond, VA weekly.

Position Purpose:

Under guidance, responsible for filling out, submitting, and maintaining state licensing applications to the various boards of pharmacies on behalf of our clients.

Essential Functions:

• Executes licensing activities including, but is not limited to printing, copying, scanning documents, drafting applications, coordinating the workflow of applications from inception to issuance, communicating with state and federal agencies.
• Communicates with state boards of pharmacies as needed.
• Ensures that state applications are filed properly, including timeliness and quality.
• Provides support for clients through regular interaction via email and phone.
• Provides weekly reporting to clients on licensing status.

Minimum Education, Experience, & Specialized Knowledge Required:

• Bachelor's degree required.
• Two+ years related work experience required.
• Experience within the life science or pharmaceutical industry strongly preferred.
• Experience with pharmacy license application preferred.
• Proficient with PC applications such as Microsoft Suite.
• Ability to communicate effectively (written and oral) with different members of the team.
• Demonstrated problem solving, analytical, and strong customer service skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $49,600.00 - $82,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.