- Clinical research jobs
- Delegate Coordinator
Delegate Coordinator
IQVIA Holdings Inc.
Primary Location: Pasig City, Philippines
Additonal Locations: Taguig City, Philippines,PHL
.Essential Functions
- Conduct pre-program technical call with both speaker and program host
- Conduct in depth technical dry run call for newer speakers and/or large-scale programs to ensure all are clear and comfortable with virtual platform navigation, technology and internet connectivity tests are performed, roles and responsibilities are explained, and program flow reviewed
- Provide technical support to speaker, host and attendees during the virtual event which includes platform management and troubleshooting real-time issues that arise, always being mindful of ensuring successful and timely event execution
- Isolate extreme troubleshooting issues “so individual attendee issues are not disruptive to the speaker and larger group of attendees”
- Facilitate program opening, closing and Q&A as previously agreed upon with program host and in accordance with client business rules and checklist
- Partner with meeting planner and program host for post-event attendee reporting
- Liaise with relevant internal and external stakeholders to ensure appropriate team members have the most up to date information.
- Moderate programs according to each client’s requirements and be aware of occurrences that may put a program out-of-compliance.
- Participate in client training to support specific client program requirements.
Qualifications
- 2+ years of meeting planning and/or virtual meeting planning experience.
- Proficiency in virtual technology platforms including Zoom, Microsoft Teams, and Cisco WebEx
- Proficiency in Microsoft Office suite of products (Word, Excel, PowerPoint, Teams) and Outlook required
- Willingness to work flexible schedules and/or extended hours to meet clients’ business needs of virtual events
- Willing to work in Ortigas
Job posted: 2023-11-08