Client Services Rep 3

Essential Functions

• Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
• Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
• Follows IQVIA data verification protocols.
• Researches, analyzes and responds to client inquiries that are routine in nature.
• Provides support to team for client service meetings at customer sites.
• May produce ad-hoc studies on demand.
• Manages a team of Account Coordinators

Qualifications

• Bachelor's Degree  
• Five (5) years related work experience
• Leadership/Management experience
• Digital Marketing Experience is a plus
• Experience in an IQVIA role preferred and pharmaceutical experience
• Proficient in PC applications such as Excel
• Ability to communicate effectively with various levels in the organization (written and oral)
• Demonstrate problem solving, analytical and strong customer service skills
• Amenable to work on Night Shift
• Amenable to report to Mckinley, Taguig on hybrid set up

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com