Associate Applications Administrator

PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.  At PPD, we are passionate, deliberate, and driven by our purpose- to improve health.

Envision a workplace where you have a direct impact on improving health, work alongside expert scientists, use newest technologies and collaborate with industry thought leaders and therapeutic experts. Welcome to PPD® Laboratories, where science is our passion, quality is our commitment and people are the cornerstone of our success.

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Summarized Purpose:

Provides implementation, operational and maintenance support for enterprise software applications. Maintains a stable systems environment with minimal downtime and maximum performance. For the Labs, this also includes support for analytical software and associated dedicated hardware as well as administrative support for server based laboratory applications.

Essential Functions:

Fields and triages application-specific support issues.

Executes change requests and qualifications.

Maintains system documentation.

Liaises with and assists senior staff and other internal groups for issue escalation.

PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.  At PPD, we are passionate, deliberate, and driven by our purpose- to improve health.

Envision a workplace where you have a direct impact on improving health, work alongside expert scientists, use newest technologies and collaborate with industry thought leaders and therapeutic experts. Welcome to PPD® Laboratories, where science is our passion, quality is our commitment and people are the cornerstone of our success.

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Summarized Purpose:

Provides implementation, operational and maintenance support for enterprise software applications. Maintains a stable systems environment with minimal downtime and maximum performance. For the Labs, this also includes support for analytical software and associated dedicated hardware as well as administrative support for server based laboratory applications.

Essential Functions:

Fields and triages application-specific support issues.

Executes change requests and qualifications.

Maintains system documentation.

Liaises with and assists senior staff and other internal groups for issue escalation.

Education and Experience:

High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification Technical positions may require a certificate Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years) or equivalent combination of education, training, & experience.

Knowledge, Skills and Abilities:

Familiarity with desktop operating systems and desktop productivity applications (MS Office, MS Project, MS Visio, etc)

The ability to diagnose problems, define/resolve/coordinate the implementation of solutions with other groups

The ability to troubleshoot and resolve a wide range of application problems working with senior staff Self-motivated with the initiative to see issue resolution through to completion

Business focused approach with strong interpersonal skills

Positive attitude with a commitment to a high quality of work

Ability to learn new technical skills

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner

Able to work upright and stationary and/or standing for typical working hours

Able to lift and move objects up to 25 pounds

Able to work in non-traditional work environments

Able to use and learn standard office equipment and technology with proficiency

May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments

Able to perform successfully under pressure while prioritizing and handling multiple projects or activities

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.

Education and Experience:

High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification Technical positions may require a certificate Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years) or equivalent combination of education, training, & experience.

Knowledge, Skills and Abilities:

Familiarity with desktop operating systems and desktop productivity applications (MS Office, MS Project, MS Visio, etc)

The ability to diagnose problems, define/resolve/coordinate the implementation of solutions with other groups

The ability to troubleshoot and resolve a wide range of application problems working with senior staff Self-motivated with the initiative to see issue resolution through to completion

Business focused approach with strong interpersonal skills

Positive attitude with a commitment to a high quality of work

Ability to learn new technical skills

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner

Able to work upright and stationary and/or standing for typical working hours

Able to lift and move objects up to 25 pounds

Able to work in non-traditional work environments

Able to use and learn standard office equipment and technology with proficiency

May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments

Able to perform successfully under pressure while prioritizing and handling multiple projects or activities

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.