Exploring the Effectiveness of Multimodal Interactive Chatbot-Assisted Learning on Nursing Documentation Competence Among Novice Nurses

July 27, 2026 updated by: National Taiwan University Hospital
This study aims to investigate the effects of using a chatbot as a supplementary learning tool on the nursing documentation competence of novice nurses.

Study Overview

Status

Active, not recruiting

Conditions

Intervention / Treatment

Detailed Description

The study design is a prospective parallel-group randomized trial to compare learning outcomes pre and post implementation of assistive tools. Participants will be novice nurses employed at a medical center in northern Taiwan and will be randomly assigned by the clinical unit to either the experimental or control group. The control group will receive standard training, while the experimental group will additionally be provided with a chatbot account for self-directed learning. Comparisons were made between pretest and posttest in the first week and four weeks after employment.

Study Type

Interventional

Enrollment (Estimated)

100

Phase

  • Not Applicable

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Locations

  • Taiwan
    • Chung - Shan South Road
      • Taipei, Chung - Shan South Road, Taiwan, 100
        • National Taiwan University Hospital 7, Chung - Shan South Road,

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

  • Child
  • Adult
  • Older Adult

Accepts Healthy Volunteers

Yes

Description

Inclusion Criteria:

  1. Newly recruited nurses with more than one month of clinical work experience
  2. Newly recruited nurses in wards or intensive care units (requiring them to write nursing records)
  3. Possessing a smartphone and able to join the official LINE account

Exclusion Criteria:

  1. . Units without written nursing records: outpatient nurses, functional group nurses
  2. . Special units with different nursing record systems: operating room nurses, emergency nurses
  3. . Huang Xinci collaborates with the host to supervise the nurses in the unit
  4. . Unable to use LINE App

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: Health Services Research
  • Allocation: N/A
  • Interventional Model: Parallel Assignment
  • Masking: None (Open Label)

Arms and Interventions

Participant Group / Arm
Intervention / Treatment
Experimental: LINE Bot Intervention Group
Participants receive the standard orientation program plus access to the LINE Bot-based educational intervention, including weekly educational messages, instructional videos, learning resources, and interactive support for nursing documentation.
Behavioral: Chatbot
Chatbot-Assisted Learning on Nursing Documentation
No Intervention: Routine Education Control Group
Participants receive the hospital's standard orientation and routine clinical preceptorship without access to the LINE Bot educational intervention during the study period.

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Nursing documentation quality
Time Frame: 1-month
The quality of nursing records was assessed using an in-hospital record review tool. Record quality scores were compared between the intervention group and the control group.
1-month

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Sponsor

National Taiwan University Hospital

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Actual)

November 5, 2025

Primary Completion (Estimated)

December 30, 2026

Study Completion (Estimated)

December 30, 2026

Study Registration Dates

First Submitted

July 27, 2026

First Submitted That Met QC Criteria

July 27, 2026

First Posted (Actual)

July 30, 2026

Study Record Updates

Last Update Posted (Actual)

July 30, 2026

Last Update Submitted That Met QC Criteria

July 27, 2026

Last Verified

November 1, 2025

More Information

Terms related to this study

Keywords

Other Study ID Numbers

  • 202507226RINC

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

NO

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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