Data Administrator, Junior

Job Description

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create meaningful contributions to the world.

This team provides fully on-site support for the project which is anticipated to end by the end of December 2024.From sample to knowledge to results, the Chromatography and Mass Spectrometry business develops and manufactures powerful chromatography and mass spectrometry instruments, consumables, and software solutions for customers working in analytical sciences and scientific research. Our complete workflow solutions enable productivity and efficiency for customers in a wide range of industries, including food and beverage testing and manufacturing, environmental and industrial testing, biopharma QA/QC, toxicology, and anti-doping.

Key responsibilities include, but are not exclusively:

• Help to identify and fix Master Data issues / gaps
• Review and establish sustaining process
• Data validation and cleanup
• Use internal data resources and take appropriate actions to help drive the quality of Customer, Equipment Records and Service Entitlement data
• Support additional master data management tasks relating to Installed Base, Contact, Contract administration and order management
• Maintain data health by regularly auditing database to ensure minimum required information is up to date
• Data, process and critical issue resolution

Specific responsibilities:

• Attend reviews of recent ticket closure
• Onboarding discovery sessions to understand gaps and data challenges, ie. could participate in routine operations meeting when new sales, installation and recent field service visits are discussed
• Strong application and data analysis skills, including experience with data standardization, data clean up, and data consolidation
• Develop and continually improve business processes by initiating process audits and Practical Process Improvement (PPI) projects
• Help to identify opportunities for automation (BOT)
• Resolve and bring up Master Data Management process and data issues
• Provide regular reports to partners
• Master Data process performance reporting and addressing of critical issues to functional managers
• Data standardization and synchronization issues
• Help to create and maintain process documentation

Requirements:

• High School education preferably with technical base or administration, logistics or equivalent.
• Proficient with MS Office programs (i.e. Excel, Word)
• SAP experience is preferred
• Sales Force, Cloud 4 Service knowledge is encouraged
• Proficient written and spoken English, previous work experience with international team
• Good communication skills - understand issues and to be able to formulate and articulate the most appropriate solutions to resolve them
• Have the ability to positively influence team / colleagues and customers in a professional manner

Competencies:

• Strict in following processes and rules
• Detail oriented, quality and process driven, pro-active, good problem solving skills and setting priorities
• Analytical ability to identify data quality issues in large data sets
• Ability to cope with stress
• High pace of working and being able to ramp up/speed up pace of work in order to take care of peaks of work
• Endurance, social skills and tact in the relationship with internal customers
• Problem solving skills
• Able to work independently and as a member of a multi-functional team
• Showing responsibility, ability to take critics on own performance and willingness to improve
• Flexible working hours to accommodate global nature of work.Prioritize work quickly to meet changing demands, must be motivated to learn on the job and take initiative for training

Benefits:

• Flexible working hours to better balance your personal life
• 25 days of vacation and 5 sick days/year
• Financial benefits - meal allowance, pension insurance allowance 
• Further employee benefits - a mobile tariff for you and family members for great prices, free Multisport card, the possibility of life or health insurance 
• We have a modern work environment including relax zones, power yoga lectures, gym, outside playground, and massages in the building. In the company canteen, there is always fresh fruit and vegetable for free and much more!