Technical Product Specialist CMD

Pharmaceutical Product Development (PPD)

Scoresby, Victoria, Australia

Job Description

At Thermo Fisher Scientific, each one of our 75,000 outstanding minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. 

As part of the team at Thermo Fisher Scientific, you’ll do important work, and be valued and recognized for your performance. With dedicated managers and inspiring coworkers for support, you’ll find the resources and chances to create meaningful contributions to the world!

Job Title: Technical Product Specialist - CMD 

Reports to: Technical Sales Manager CMD Specialists 

Group / Division: AIG / CMD 

Career Band: (Professional 6) 

Position Summary: 

As a Technical Product Specialist, you will help us drive business growth of an exciting portfolio of products and increase customer awareness of the portfolio throughout the ANZ region by developing and implementing strategic business and marketing plans.  

We will help build a robust sales pipeline and partner with the Analytical Instruments Sales Specialist team, colleagues from across the organization to prospect, advance, accelerate and close sales opportunities.  

Whilst operating in a driven market environment, we will work on marketing activities, presentations, demonstrations, increasing market share and exceeding annual sales targets.  

You will be recognized as a leader in business development of capital equipment and workflow solutions within the market!

Key Responsibilities:

  • The Technical Product Specialist is tasked with achieving or exceeding annual booking and revenue objectives by increasing the presence of your solutions throughout the defined territory 
  • Grow pipeline of opportunities in the defined territory, and develop new leads and target new business development 
  • Develop business plans and strategies to achieve and exceed revenue goals 
  • Co-ordinate with Thermo Fisher Scientific Analytical Instruments Sales Specialist team to ensure business growth and to ensure execution upon sales and account strategies 
  • Develop and maintain a robust opportunity funnel in SFDC 
  • Manage accounts and leads, and supervise business health in SFDC 
  • Prepare business plans for the territory 
  • Understand the strengths and vulnerabilities of major competitors and develop sales strategies to respond effectively 
  • Ensures the account plans and sales activities are consistent with overall business goals 
  • Proactively meet with customers throughout the territory on a regular basis to ensure customer satisfaction 
  • Communicates with Product Management, Product Development and third-party partners 
  • Collaborates with other groups within Thermo Fisher to implement appropriate strategies to address business opportunities and overcome obstacles 
  • Works with sales executives from other Division and Sectors to identify cross-selling opportunities, standard processes and leverage “One Thermo Fisher” 

Frequent Contacts:

Internal 

  • CMD Solutions Sales Manager 
  • CMD Sales Management Team 
  • CMD Sales Specialists 
  • Analytical Instrument Service Management 
  • Technical Service Engineers (BU & Local) 
  • Supply Chain  
  • Business Unit Leaders 
  • Marketing (BU, Local) 
  • Service & Support Administration 

External 

  • Portfolio Customers (existing and potential) 
  • Technical Service Engineers  
  • Marketing  

Minimum Requirements/Qualifications: 

  • Bachelor's level degree in a relevant scientific field
  • Desired 2 years’ experience in handling complex sales
  • Strong understanding of strategic marketing, planning and execution is desirable

Other Job Requirements:

  • Adhere to OHS policies and procedures and ensure a safe and healthy workplace environment 
  • Ability to communicate in English is essential. 
  • Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement 
  • Understands business goals and evaluates and prioritizes opportunities accordingly.  
  • Sufficient technical and business knowledge to present a compelling value proposition to prospects and customers.  
  • Applies regional resources to ensure they are properly used relative to deal closure, probability and opportunity size.  
  • Experience in Managing the contract review process and negotiation. 

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Job posted: 2023-12-07

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