Photography tele-transmission by regular ambulance staff for the management of mild traumatic injury: the NiCEPHORE randomised-controlled trial

E Magimel-Pelonnier, N Marjanovic, R Couvreur, B Drugeon, O Mimoz, J Guenezan, E Magimel-Pelonnier, N Marjanovic, R Couvreur, B Drugeon, O Mimoz, J Guenezan

Abstract

Background: Handling emergency calls in French emergency medical call centres (EMCCs) can be challenging considering the frequent lack of relevant information. Tele-transmission device use in regular ambulances seems like a good solution to provide the EMCC physician with a more accurate assessment of the scene, particularly for mild traumatic injury (MTI). We measured the impact of ambulance staff tele-transmitted photography on prehospital dispatching optimisation for patients calling the EMCC with MTI.

Methods: We conducted a prospective, single-centre, randomised-controlled trial comparing two groups of patients calling the EMCC with MTI who were or were not allocated to photography tele-transmission by ambulance staff. The primary outcome was the proportion of patients referred away from the nearest hospital (left at home for outpatient care; referred to a higher-level hospital; handled by a medical intensive care ambulance for advanced pre-hospital care) used as a marker of better orientation.

Results: Between 29 April 2019 and 21 July 2020, 165 patients were randomised and 152 analysed. Photography tele-transmission resulted in better patient dispatching (24/73 [33%] patients in the intervention group vs 9/79 [11%] patients in the control group, OR 3.80 [1.63-8.90]; p = 0.03), without increasing the proportion of patients initially left at home for outpatient care and visiting an ED within 10 days for secondary trauma-related care (1/14 [7%] vs 1/4 [25%], OR 0.25 [0.01-24.1]; p = 0.41). The proportion of patients unnecessarily referred to an ED was 7% [4/59 patients] in the intervention group vs 16% [12/75 patients] in the control group (OR 0.38 [0.09-1.36]; p = 0.10).

Conclusion: Photography tele-transmission by regular ambulance staff could improve the dispatching of patients calling French EMCCs with MTI. Trial registration The study is registered with Clinicaltrials.gov (NCT04034797).

Keywords: Emergency department; Pre-hospital care; Tele-medicine; Trauma.

Conflict of interest statement

The authors declare that they have no competing interests.

© 2022. The Author(s).

Figures

Fig. 1
Fig. 1
NiCEPHORE trial flow-chart. ED: Emergency Department, APT: Anti-platelet therapy, ACT: Anti-coagulant therapy

References

    1. Adnet F, Lapostolle F. International EMS systems: France. Resuscitation. 2004;63(1):7–9. doi: 10.1016/j.resuscitation.2004.04.001.
    1. Alem L, Bacqué J, Guihenneuc J, Delelis-Fanien H, Mimoz O, Migeot V. Quality indicators development and priorisation for emergency medical call centres: a stakeholder consensus. BMJ Open Qual. 2021;10:e001176. doi: 10.1136/bmjoq-2020-001176.
    1. Samu-Urgences de France (SUdF), Société Française de Médecine d’Urgence (SFMU). Samu Centres 15: référentiel et guide d’évaluation. - . (2015). Accessed 16 Apr 2022.
    1. Direction de la défense et de la sécurité civiles (DDSC), Direction de l’hospitalisation et de l’organisation des soins (DHOS). Organisation du secours personne et de l’aide médicale urgente. Référentiel commun. . (2008). Accessed 16 Apr 2022.
    1. Cour des comptes. Rapport public annuel 2019 : Les urgences hospitalières, des services toujours trop sollicités. . (2019). Accessed 21 February 2022.
    1. Kenny JF, Chang BC, Hemmert KC. Factors affecting emergency department crowding. Emerg Med Clin North Am. 2020;38(3):573–587. doi: 10.1016/j.emc.2020.04.001.
    1. Behr M, Le Borgne P, Baicry F, Lavoignet C-E, Berard L, Tuzin N, et al. French national emergency department’s crisis: the outcome of a growing gap between health resources and needs? Rev Med Interne. 2020;41(10):684–692. doi: 10.1016/j.revmed.2020.05.021.
    1. Haute Autorité de Santé. Modalités de prise en charge d’un appel de demande de soins non programmés dans le cadre de la régulation médicale. . (2011). Accessed 21 Féb 2022.
    1. Haskins PA, Ellis DG, Mayrose J. Predicted utilization of emergency medical services telemedicine in decreasing ambulance transports. Prehosp Emerg Care. 2002;6(4):445–448. doi: 10.1080/10903120290938102.
    1. Champagne-Langabeer T, Langabeer JR, Roberts KE, Grosse JS, Gleisberg GR, Gonzalez MC, et al. Telehaelth impact on primary care related ambulance transports. Prehosp Emerg Care. 2019;23(5):712–717. doi: 10.1080/10903127.2019.1568650.
    1. Munjal KG, Shastry S, Loo GT, Reid D, Grudzen C, Shah MN, et al. Patient perspectives on EMS alternate destination models. Prehosp Emerg Care. 2016;20(6):705–711. doi: 10.1080/10903127.2016.1182604.
    1. Raaber N, Bøtker MT, Riddervold IS, Christensen EF, Emmertsen N-C, Grøfte T, et al. Telemedicine-based physician consultation results in more patients treated and released by ambulance personnel. Eur J Emerg Med. 2018;25(2):120–127.
    1. Crowley BM, Griffin RL, Andrew Smedley W, Moore D, McCarthy S, Hendershot K, et al. Secondary overtriage of trauma patients: analysis of clinical and geographic patterns. J Surg Res. 2020;254:286–293. doi: 10.1016/j.jss.2020.04.009.
    1. Palazzo FF, Warner OJ, Harron M, Sadana A. Misuse of the London ambulance service: how much and why? J Accid Emerg Med. 1998;15(6):368–370. doi: 10.1136/emj.15.6.368.
    1. Inspection Générale des Affaires Sociales. Revue de dépenses relatives aux transport sanitaires. . (2016). Accessed 16 Apr 2022.
    1. Adams GL, Campbell PT, Adams JM, Strauss DG, Wall K, Patterson J, et al. Effectiveness of prehospital wireless transmission of electrocardiograms to a cardiologist via hand-held device for patients with acute myocardial infarction (from the timely intervention in myocardial emergency, NorthEast experience [TIME-NE]) Am J Cardiol. 2006;98(9):1160–1164. doi: 10.1016/j.amjcard.2006.05.042.
    1. Dhruva VN, Abdelhadi SI, Anis A, Gluckman W, Hom D, Dougan W, et al. ST-segment analysis using wireless technology in acute myocardial infarction (STAT-MI) trial. J Am Coll Cardiol. 2007;50(6):509–513. doi: 10.1016/j.jacc.2007.04.049.
    1. Diercks DB, Kontos MC, Chen AY, Pollack CV, Wiviott SD, Rumsfeld JS, et al. Utilization and impact of pre-hospital electrocardiograms for patients with acute ST-segment elevation myocardial infarction: data from the NCDR (national cardiovascular data registry) ACTION (acute coronary treatment and intervention outcomes network) registry. J Am Coll Cardiol. 2009;53(2):161–166. doi: 10.1016/j.jacc.2008.09.030.
    1. Chapman Smith SN, Govindarajan P, Padrick MM, Lippman JM, McMurry TL, Resler BL, et al. A low-cost, tablet-based option for prehospital neurologic assessment: the iTREAT study. Neurology. 2016;87(1):19–26. doi: 10.1212/WNL.0000000000002799.
    1. Barrett KM, Pizzi MA, Kesari V, TerKonda SP, Mauricio EA, Silvers SM, et al. Ambulance-based assessment of NIH stroke scale with telemedicine: a feasibility pilot study. J Telemed Telecare. 2017;23(4):476–483. doi: 10.1177/1357633X16648490.
    1. Mackintosh N, Terblanche M, Maharaj R, Xyrichis A, Franklin K, Keddie J, et al. Telemedicine with clinical decision support for critical care: a systematic review. Syst Rev. 2016;5(1):176. doi: 10.1186/s13643-016-0357-7.
    1. Stevanovic A, Beckers SK, Czaplik M, Bergrath S, Coburn M, Brokmann JC, et al. Telemedical support for prehospital emergency medical service (TEMS trial): study protocol for a randomized controlled trial. Trials. 2017;18(1):43. doi: 10.1186/s13063-017-1781-2.
    1. Dehours E, Tourneret M-L, Roux P, Tabarly J. Benefits of photograph transmission for trauma management in isolated areas: cases from the French tele-medical assistance service. Int Marit Health. 2016;67(2):83–87. doi: 10.5603/IMH.2016.0017.
    1. Bergrath S, Czaplik M, Rossaint R, Hirsch F, Beckers SK, Valentin B, et al. Implementation phase of a multicentre prehospital telemedicine system to support paramedics: feasibility and possible limitations. Scand J Trauma Resusc Emerg Med. 2013;21:54. doi: 10.1186/1757-7241-21-54.
    1. Felzen M, Brokmann JC, Beckers SK, Czaplik M, Hirsch F, Tamm M, et al. Improved technical performance of a multifunctional prehospital telemedicine system between the research phase and the routine use phase - an observational study. J Telemed Telecare. 2017;23(3):402–409. doi: 10.1177/1357633X16644115.
    1. Brokmann JC, Rossaint R, Bergrath S, Valentin B, Beckers SK, Hirsch F, et al. Potential and effectiveness of a telemedical rescue assistance system: prospective observational study on implementation in emergency medicine. Anaesthesist. 2015;64(6):438–445. doi: 10.1007/s00101-015-0039-1.
    1. Skorning M, Bergrath S, Rörtgen D, Beckers SK, Brokmann JC, Gillmann B, et al. Teleconsultation in pre-hospital emergency medical services: real-time telemedical support in a prospective controlled simulation study. Resuscitation. 2012;83(5):626–632. doi: 10.1016/j.resuscitation.2011.10.029.
    1. Jehlé E, Honnart D, Grasleguen C, Bouget J, Dejoux C, Lestavel P, et al. Traumatisme crânien léger (score de Glasgow de 13 à 15): triage, évaluation, examens complémentaires et prise en charge précoce chez le nouveau-né, l’enfant et l’adulte. Ann Fr Médecine Urgence. 2012;2(3):199–214. doi: 10.1007/s13341-012-0202-4.
    1. Rogers H, Chalil Madathil K, Agnisarman S, Narasimha S, Ashok A, Nair A, et al. A systematic review of the implementation challenges of telemedicine systems in ambulances. Telemed J E-Health. 2017;23(9):707–717. doi: 10.1089/tmj.2016.0248.
    1. Mira JC, Cuschieri J, Ozrazgat-Baslanti T, Wang Z, Ghita GL, Loftus TJ, et al. The epidemiology of chronic critical illness after severe traumatic injury at two level-one trauma centers. Crit Care Med. 2017;45(12):1989–1996. doi: 10.1097/CCM.0000000000002697.
    1. De Munter L, Geraerds AJLM, De Jongh MAC, Van Der Vlegel M, Steyerberg EW, Haagsma JA, et al. Prognostic factors for medical and productivity costs, and return to work after trauma. PLoS ONE. 2020;15(3):e0230641. doi: 10.1371/journal.pone.0230641.
    1. National Institute for Health and Care Excellence (Great Britain). Emergency and acute medical care in over 16s: service delivery and organisation, Chapter 2 : Non-emergency telephone access and call handlers. [Internet]. Manchester: National Institute for Health and Care Excellence (NICE); [cited 2022 May 20]. Available from: (2018).
    1. Wheeler SQ, Greenberg ME, Mahlmeister L, Wolfe N. Safety of clinical and non-clinical decision makers in telephone triage: a narrative review. J Telemed Telecare. 2015;21(6):305–322. doi: 10.1177/1357633X15571650.

Source: PubMed

3
구독하다