Credit & Collections Analyst 1

Role Purpose:

Under guidance, deliver targeted results for receivables excellence in assigned portfolio(s) of customer accounts under management, ensuring cash flow optimization and high degree of service delivery within IQVIA NA Commercial Credit & Collections Group.

Principal Accountabilities:

• Support changes in internal business process and develop into an expert resource to internal and external management at all levels; drive process excellence, standardization and simplification.

• Drive assigned strategic portfolio(s) under management to established KPIs.• Contribute to a customer centric, high performing team in a CoE model, ensuring optimum resource allocation/utilization.• Collaborate cross-functionally in the Order to Cash (O2C) process stream to achieve consensus in various change management initiatives.• Perform regular account reviews and other data analysis to ensure consistent coverage, proper escalation process, bad debt avoidance and appropriate stakeholder engagement.• Support all aspects of client cash processing, including auto-cash functionality, cash balancing, and other KPI’s that achieve best in class processes and accuracy in client statements and financial detail• Perform other duties as assigned.

Minimum Education, Experience, & Specialized Knowledge Required:

Bachelor's degree or equivalent in Finance/Accounting with a minimum of two (2) years experience in general/ revenue accounting, contract administration or billing.Familiarity with financial reporting systems.Experience with Excel, Word and PowerPoint.General knowledge of IQVIA products a plus.Fluent in English.