FSP Associate Director, CTM People Manager

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide colleagues with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

The PPD FSP Solution: 

PPD's Functional Service Provider division partner with and serve as an extension of our PPD team, supporting our customers key functions. We cover customer needs on every level, allowing them to do more with less, with an uncompromising commitment to quality. We deploy the same top-tier talent in ALL engagement models. Exceptionally trained, rigorously supported and technologically empowered to help customers manage capacity and set programs up for success. Joining within our PPD FSP functional area, allows you to join the renowned PPD CRO and still gain invaluable client dedicated experience. Our global Clinical department consists of colleagues with institutional knowledge, in-depth therapeutic experience, and robust operational tools. Together, we help clients define and develop clinical programs, minimize delays and execute high-quality, cost-efficient clinical studies.

Discover Impactful Work:

Leads a team of clinical staff and managers across several countries or a geographic area who are responsible for achievement of the final clinical deliverable (usually clean data from patients as specified in the study protocol) within the time, quality, and cost expectations. May represent the department in cross-functional initiatives that enhance business objectives.

A day in the Life:

• Leads staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations.

• Approves courses of action on salary administration, hiring, corrective action, and terminations.

• Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable).

• Ensures the timely execution of deliverables with a focus on quality.

• Supports staff to develop and drive project/program strategies to ensure performance by achievement of annual plans and targets.

• Holds regular project review meetings with staff to identify potential clinical and financial project risks, ensuring contingency plans and solutions are in place

• Liaises with cross functional leaders to drive deliverables.

• Oversees the effective management of clinical budget, forecasting and resourcing.

• Ensures maintenance of profitability by ensuring clinical activity is conducted within contract scope, through efficient management and guidance to staff.

• Interprets and analyses data on sophisticated issues and independently make good business decisions.

• Supports the allocation of staff to projects through global resourcing process and handles escalations for resourcing needs.

• Evaluates out of scope work and assists with contract modifications as needed.

• Focuses workload assignments to ensure effective project allocation, optimize collaboration with stakeholders, cultivate talent, and promote staff retention by implementing actions and communications aimed to empower and engage.

• Leads and conducts induction/orientation programs for all new employees, ensuring their smooth assimilation into the company.

• Provides ongoing training as needed to ensure staff mastery of systems and procedures.

• Ensures all direct report CVs, training records and experience profiles are complete and up to date.

• Reviews and ensures compliance with SOPs/WPDs/company procedure training and any other subjects that impact on clinical development.

• May contribute in the development of SOPs and WPDs as needed.

• May participate in cross functional / departmental projects or initiatives as needed.

• Drives a culture of action and proactive escalation

• Effectively raises quality issues, requests QA audits as appropriate, and facilitates client and internal quality assurance audits as required.

• May provide input into bids and contribute to the procurement of new business where required.

Keys to Success:

Education

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Experience

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years).

• 5+ years of management responsibility

• FSP experience/knowledge preferred

• Proven leadership skills

Knowledge, Skills, Abilities

• Excellent & effective mentoring/leadership/supervisory skills

• Effective organizational and negotiation skills; effective at multi-tasking

• Superior interpersonal skills and ability to be creative in problem solving and conflict resolution

• Capable of using problem-solving techniques applicable to a constantly evolving environment

• Experienced in motivating, integrating individuals/teams, inducting, coaching and guiding direct reports

• Capable of effectively and proactively managing and coaching employees with performance issues

• Proven record to proactively direct and promote partnership in a multi-disciplinary and/or multi-cultural team setting

• Expert knowledge of clinical trials in relevance to regulations and guidelines e.g. ICH/GCP, FDA guidelines, etc

• Excellent ability to evaluate medical research data, demonstrate proficient knowledge of medical terminology and therapeutic areas

• Proficient knowledge with company practice and processes to provide guidance and direction

• Proficient in using company tools to ensure oversight of financial management of projects for direct reports as well other tools needed to manage the timelines and quality of the data

• Strong attention to detail

• Competent use of computer and company systems to manage performance

• Strong attention to detail, ability to synthesize and communicate complex information

• Strong knowledge of English language & grammar with effective written and oral communication skills

Working Environment

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

• Able to work upright and stationary for typical working hours.

• Ability to use and learn standard office equipment and technology with proficiency.

• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

• May require travel. (Recruiter will provide more details.)

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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