Key Account Manager - West

Job Description

About Us:

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

Discover Impactful Work:

• As a Key Account Manager, you will play a pivotal role in developing and maintaining strong partnerships with key clients to expand business opportunities across the CMD portfolio. Your primary focus will be on growing revenues at the account above market average, ensuring adherence to the Annual Sales Plan, and optimizing the commercial performance of the key account. You will collaborate closely with various teams to meet objectives, enhance processes, and provide exceptional customer care.
• Develop and implement an account plan to grow the revenues at the account above market average.
• Deliver on bookings and revenues on the Annual Sales Plan in line with Sales budget defined. Be accountable for the commercial performance and growth in share of wallet of the designated account with product mix performance and innovative solutions.

• Liaise with Account Managers and decision-makers within CMD to foster connections.

A day in the Life:

• Provide quarterly and monthly prospect pipeline and revenue forecast across all business units.
• Take a hands-on approach, and act as partner concern point for all customer and system issues. Collaborate with matrix teams to develop joint initiatives and provide appropriate customer support in order to improve customer allegiance score.
• Increase brand awareness about Thermo Fisher Scientific products within the account by facilitating and driving customer engagement events.
• Build strong communication with the service and operation teams that support the account to establish high count of promoters.
• Keep abreast on market and customer research to provide knowledge about addressable potential.
• Mapping and reporting of direct and indirect sales in the account.

Education

• Postgraduate preferably in Science / MBA or Management qualification with Bachelors’ degree in science

Experience

• 10 to 15 years’ experience in sales / Key account Management
• Earlier experience in handling major Pharmaceutical and Bio Pharmaceutical key accounts
• In depth knowledge of Pharmaceutical /Bio Pharmaceutical workflows
• Experience of leading key relationships and execution of contracts.
• Strong communication, presentation, and negotiation skills.

Knowledge, Skills, Abilities

• Strong analytical skills and problem-solving skills
• Is a self-starter and drives actions with passion and serves as a consultant to the target accounts.
• Implement Account specific strategy plans.
• Has very strong convincing and influencing skills

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.