Clinical Trial Administrator

Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do.  A dynamic, global company founded in 1995, we bring together more than 2,700 driven, dedicated and passionate individuals.  We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.

Job Description

Join our international team and be the key support to clinical research projects, streamlining communication, maintaining systems, managing import process, and managing documents & information.

Office location is at Macquarie Park, Sydney (Hybrid)

Key Responsibilities: 

• Be the point of contact for investigational sites, vendors, and multi-functional project teams
• Be responsible for document management including document compiling, procurement, processing, translation, and filing
• Be a point of contact with customs authorities, courier companies, and carriers for different issues and negotiation
• Stay abreast of changes in import laws/regulations
• Classify goods according to the tariff coding system
• Manage, track, and maintain all import information and documentation
• Request and compile import documentation (customs invoices, certificates of origin, and cargo-control documents)
• Coordinate goods dispatch, storage, and delivery
• Monitor import licenses validity
• Track the number of imported medication and exported biological samples in accordance with the state authorities permissions (import licenses)
• Support operational issues regarding customs clearance or shipment delivery
• Update and maintain (automated) tracking systems, calendars, and schedules
• Coordinate various activities within clinical research projects
• Communication point for hospitals participating in the clinical research projects
• Organize meetings, prepare agendas and minutes
• Provide general administrative support to the Clinical Operations Department
• Interact with dedicated study vendors and other PSI departments, as needed

Qualifications

• College/University degree or an equivalent combination of education, training & experience
• Experience in administrative work of any sector are welcome to apply
• Detail-oriented, able to plan, multi-task, and work effectively in a fast-paced dynamic, global team environment
• Good problem-solving abilities and be adaptable and flexible
• Communication and collaboration skills with an excellent customer service mind and a positive attitude to tasks and projects
• Excellent interpersonal skills, combined with a positive attitude
• Proficient use of MS Office applications (Word, Excel, and PowerPoint)

Additional Information

Take the next step in your career and join a company that genuinely focuses on its people.

About Us

PSI is a passionate, organically grown, and award-winning full-service CRO who dares to be different. As a dynamic and global company, we bring together more than 2,700 driven and dedicated experts across 60 countries working collectively to help make a positive impact on patient lives.  

How are we different?

PSI is privately owned by the very people who founded the company more than 25 years ago, and they’re still working here today. As a result, we have grown organically around the globe and have kept our company fully independent, giving us significant advantages and freedoms.  

Being a Part of the Team

As a part of the PSI team, you will have a fair degree of ownership and autonomy to make nuanced country-and department-specific adjustments while nurturing the global PSI culture that unites us across six continents.

You will receive continuous support from your global peers and join a fast-paced, innovative, and results-oriented working environment with lean communication lines. We pride ourselves on being approachable, receptive to new ideas, and open to feedback.

Growth Opportunities

PSI is proud to invest in our people, from entry-level team members to senior leaders, helping you identify and hone your unique strengths at every step of your career. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

The PSI Advantage 

PSI CRO has been named a 2022 CRO Leadership Award Champion in the categories of Compatibility, Quality, and Reliability across two respondent groups (Overall and Small Pharma). This is the fourth year in a row that PSI CRO received CRO Leadership Awards in all 5 categories, also including Expertise and Capabilities. The CRO Leadership Awards are presented by Life Sciences Leader and Clinical Leader based on research conducted by ISR reports. The awards recognize CROs that are voted by sponsors to meet or exceed expectations.