Implementation of a Teledentistry Platform for Dental Emergencies for the Elderly in the Context of the COVID-19 Pandemic in Chile

Víctor Beltrán, Alfredo von Marttens, Pablo Acuña-Mardones, Cristina Sanzana-Luengo, Sandra J Rueda-Velásquez, Eloy Alvarado, Marco Flores, Angeline Cerda, Bernardo Venegas, Víctor Beltrán, Alfredo von Marttens, Pablo Acuña-Mardones, Cristina Sanzana-Luengo, Sandra J Rueda-Velásquez, Eloy Alvarado, Marco Flores, Angeline Cerda, Bernardo Venegas

Abstract

Objectives: To develop and implement a "semi-presential" technology platform to support urgent and priority dental care for the elderly in the context of the COVID-19 pandemic among the Chilean population.

Methods: A dental mobile clinic was implemented along with the development of a technological platform designed to support emergency and priority dental procedures, including teleconsultation with specialists. Under strict biosafety protocols, dental care was provided in five Chilean regions between February and May 2021. Sociodemographic, medical, and dental data were recorded.

Results: A total of 135 patients over sixty years old, with a mean age of 72 years, were treated, 48 males and 87 females were attended between February and May 2021 in five different regions of Chile. 53.3% required immediate or urgent treatment, and 24.4% were derived to specialists from whom 60.6% needed immediate or urgent treatment. 74.3% of teleconsultations were derived to an oral pathology specialist.

Conclusion: It was shown that a "semi-presential" technology platform implemented in a mobile dental clinic can help elderly people who are impeded to look for traditional dental assistance during a pandemic.

Conflict of interest statement

The authors declare that there is no conflict of interest regarding the publication of this paper.

Copyright © 2022 Víctor Beltrán et al.

Figures

Figure 1
Figure 1
Platform module interface, 3D standardized model, labeled with a presumptive diagnosis (intraoral examination, soft tissues)
Figure 2
Figure 2
Operational schematics of the attention and platform use workflow to support dental-medical care for the elderly in the context of the COVID-19 pandemic. Pink boxes: macroprocess or units; green boxes: software; blue boxes: professional in charge of the macroprocess or unit; orange boxes: subprocess.
Figure 3
Figure 3
Map showing selected regions of Chile for the study. Patients enrolled and treated between February and May 2021.

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Source: PubMed

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