Project Manager III

Job Description

JOB DESCRIPTIONBusiness Title: Project Manager IIISummary:Acts as a liaison between the client and Thermo Fisher’s internal Pharmaceutical Development Services(PDS) organization to ensure that all external client needs are met, as well as internal business needs,concerning both project budgets and timelines. Performs as delegate for Department Head as required.Essential Functions:Project Management:▪ Manages a portfolio of approximately 6-10 active PDS projects from pre-formulation onwardsindependently.▪ Provide assistance and guidance to team members to drive consistent approach across projects.▪ Share best practices with PDS Project Managers and project team members to drive continuousimprovement.▪ Resolve project issues and resource constraints within the team independently.▪ Facilitate positive team member interactions and manage conflict independently.▪ Establish/practice standard project reporting procedures to client and management (i.e., minutes,▪ agendas, executive summaries)Business Management:▪ Plan, monitor and ensure completion of all activities outlined in the client quote for each project.▪ Prepare amendments for changes of scope in a timely manner.▪ Create and maintain client timelines.▪ Creates and maintains deliverables within Change Point.▪ Contribute to Unit monthly forecasts by managing project estimated monetary values (EMV); and track/ report of revenue Risks and Opportunities.▪ Act as delegate for Department Head when required (e.g.: collate project forecast information fromProject Manager I and II’s).Client Management:▪ Manage client satisfaction by managing client expectations efficiently and independently.▪ Maintain a healthy client relationship and when required works to mend difficult relationships.▪ Mitigate project risks to ensure a positive result to prevent escalation with both internal partners andexternal clients.▪ Ensure balance between meeting client needs as well as internal business needs.People Management:▪ Support onboarding and training for new hires within the PDS PM Department▪ Manage Lead Administrative Coordinators and Project Coordinators (if applicable).▪ Manage training for direct reports on Thermo Fisher systems and processes, and support training ofteam members as required.▪ Evaluate accurately the performance levels of direct report employees and communicate openly andwith constructive feedback to fully develop potential.▪ Work with direct reports to implement and roll-out project management practices.Strategic Initiatives:Lead strategic initiatives and solutions for PDS and/or client. Suggest improvements to systems orprocesses and be involved in implementing them. Work closely with site management to optimizerequirements of both client and site for portfolio of projects.▪ Identify opportunities to improve performance of PDS PM Department with a focus on efficiency andeffectiveness and supports continuous improvement initiatives to drive the performance of the PDS PMDepartment, the Site, and the Network (as appropriate)▪ Maintain a safe working environment and reports potential hazards.REQUIRED QUALIFICATIONSEducation:College Diploma in related field.Bachelor’s degree in Science, Pharmacy, Engineering or Business an asset.Experience:Minimum 8 years industry experienceMinimum 5 years project/client management experience.Minimum 3 years proven experience in leading product development teams.Experience managing direct reports.Project Management Professional (PMP) certification is an asset.Equivalency:Equivalent combinations of education, training, and relevant work experience may be considered.Knowledge, Skills, and Abilities:Well organized with strong attention to detail. Ability to prioritize multiple project deliverables and manageconflicting priorities in a fast-paced work environment. Strong interpersonal skills, as well as the ability tomotivate and influence others. Ability to meet deadlines and prioritize. Excellent written and oralcommunication skills. Ability to work both in a team environment as well as independently. Ability to identifyand mitigate risks and apply independent problem-solving skillset. Strong negotiating skills. Familiaritywith Good Manufacturing Practices is an asset. Demonstrated computer proficiency with Microsoft Officeprograms and database management skills. Proficiency with English language.Standards and Expectations:Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow teammembers, modelling positive team principles and partnering to meet project and departmental objectives.Carry out all duties within strict compliance to Patheon quality systems Standard Operating Procedures(SOPs) and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion.Actively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visualmanagement, scheduling systems, etc.). Be client and patient conscious at all times. Understand KeyPerformance Indicators and strive to improve the performance of the team by identifying areas for systemimprovements and engage in problem solving. Models positive thinking and is open to change, motivatingthe team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvementin the execution of procedures. Communicate risks to timelines in a proactive manner. Consistently strivesto improve skills and knowledge in related field.Physical Requirements:Light physical effort and fatigue. Walks, sits or stands for limited periods. May require occasional equipmentoperation including keyboard equipment. Lifts light items for limited duration. Typically located in acomfortable indoor area. There may be regular exposure to mild physical discomfort from factors such asdust, fumes or odours, temperature extremes, loud noise, strong drafts, or bright lights. Use of PersonalProtective equipment may be required and may include any of the following: safety glasses, safety shoes,lab coat, gloves, hair net, beard cover, safety apron, respirator on occasionally.