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Sales Operations and Proposal Lead

IQVIA Holdings Inc.

Various Locations

As a Sales Operations and Proposal Lead you will support both the IQVIA Registry (IRP) and PCE team's at IQVIA, you will be responsible for developing and preparing proposals to support IRP & PCE services and maintaining and continuing to improve the their Sales Operations function.

This role will support the Patient Centred Endpoint (PCE) team at IQVIA, and will be responsible for:

  • Triaging new opportunities within the PCE Sciences team
  • Developing and preparing proposals to support PCE services including both text and budgets for services
  • Identifying leading-class responses for common proposal responses
  • Managing and maintaining leading-class responses in a proposal and RFI library
  • Supporting sales closure processes by developing contracts, liaising with Legal on contract approval, distributing and facilitating contract execution
  • Managing CRM data and compliance
  • Pipeline reporting and assisting Sales Management with tracking NNB
  • Liaising with Finance to ensure correct revenue tracking. Resolving issues that arise with intercompany revenue transfers.
  • Training and process improvement through lessons learned and retrospectives.
  • Review Requests For Proposal (RFP) received. Identify information for proposal text and budget development; and work closely with proposal development team to prepare and finalize proposals
  • Prepare text and budget for proposals
  • Identify leading-class responses for common proposal responses
  • Manage and maintain leading-class responses in a proposal library
  • Participate in strategy calls to discuss customer requirements and identify discrepancies in customer information
  • Perform quality control edits on all documents and oversee the finalization of documents and distribution to the customer and internal departments
  • Support sales closure processes by collaborating with the Principal in Charge/BD assigned to the opportunity
  • Lead Sales Operations efforts, including opportunity triage, processing, tracking, and reporting
  • Uncover opportunities to better utilize available technologies to support the sales function
  • Participate in training / coaching / mentoring new staff
  • May participate in customer meetings
  • Perform all other duties as assigned


Key Skills:

  • Previous sales proposal development and/or sales operations experience
  • Ability to interpret RFPs and proposal-related requests
  • Knowledge of key issues and current developments in the pharmaceutical and healthcare industries
  • Possess strong analytical skills and excellent verbal and written communication skills
  • Good judgement and decision-making skills
  • Excellent interpersonal skills and ability to establish and maintain effective working relationships across the organization and to engage and facilitate across multiple stakeholders to accomplish team goals
  • Strong influencing and negotiation skills
  • Ability to lead and motivate a team
  • Able to- and comfortable with working to tight deadlines
  • Excellent organizational, time management, and problem-solving skills
  • Strong self-motivation and be able to work independently
  • An understanding of pricing models
  • Strong computer skills, including Microsoft Office (Specifically Excel, inc Pivot Tables, VLookups)

#LI-LP1

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

Job posted: 2020-09-18

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