Application Administrator

A LIMS Administrator configures software applications to meet laboratory requirements. Your logical thinking and eye for detail will be essential in programming solutions to a variety of challenges. You will fill a critical role by ensuring clinical goals are achieved through a complete and accurate system.

• Provide timely and accurate support for laboratory information management systems and other supported applications for internal and external users;
• Develop system enhancements and document processes where appropriate;
• Attend to requested updates and tickets – resolution will include clarifying requirements, coding, testing, and deploying updates;
• Update and maintain system documentation (Technical Manual, Design Specification, etc.);
• Create workaround procedures when standard procedures have failed and ensure issues are resolved in a timely fashion;
• Investigate unexpected events and escalate urgent problems requiring more in-depth knowledge to appropriate internal resources; and
• Perform deployments of application/product releases to production environments globally.

• Bachelor’s Degree in Information Systems, Mathematics, or related field;
• Good organizational skills, very detail oriented;
• Strong analytical and communication skills;
• Basic programming knowledge;
• Experience working with SCC Soft Computer systems is a plus; and
• Previous experience working in a commercial LIMS such as LabVantage is a plus.