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Project Manager, Salesforce Implementation
IQVIA Holdings Inc.
Various Locations
IQVIA is looking for talented and passionate applicants to step into role of:
Project Manager, Salesforce Implementation
Location: Warsaw, Budapest or Prague.
As a Customer Engagement Project Manager you will be responsible for a successful delivery of IQVIA’s suite of Customer Engagement Solutions for external customers in agreed scope, schedule and budget.
Orchestrated Customer Engagement - IQVIA
You will be managing multi-country and cross-functional team, designing and delivering solutions to support our Customers business across the world.
As member of Customer Engagement Delivery Team, you’ll play a crucial role in improving IQVIA results, ensuring customer satisfaction, quality of delivered solutions, effective project management.
Main Responsibilities
- Support of the Sales team by performing initial discovery and scoping
- Estimation of project budget and schedule (with a support of technical team)
- Planning, assigning and monitoring all the tasks of implementation projects
- Collect and document business requirements
- Predict and mitigate project risks
- Establish and develop transparent and regular project communications with the clients, as well as with all team members and stakeholders
- Manage stakeholders' expectations and priorities
- Lead, engage, support and motivate the team to perform on a good pace
Qualifications, Skills & Experience
- 3+ years project management, business analysis experience on IT implementations
- CRM implementation experience
- Familiarity managing and working with geographically spread teams/colleagues around the world
- Experience implementing multiple projects, large to small, across multiple clients
- Experience in working with external clients
- Excellent communication skills and teamwork abilities
- Fluency in English and Polish (or Hungarian/Czech - depending on the country), written and verbal
- Ability to work under pressure with strong leadership and ownership
Desired/Preferred
- Formal project management certification
- Experience working for a Systems Integrator
- Experience with project implementation on SFDC platform, with Admin certification.
- Fluency in languages other than English
We offer:
- Interesting projects for top pharmaceutical companies, creating tangible value for our customers
- Work in dynamic international team, focused on IQVIA’s Customer Engagement suite.
- Modern and friendly work environment
- Work in agile and flexible methodology
- Attractive benefits package
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
Job posted: 1970-01-01