User Experience of a Mobile Application (SMart)

Evaluating the User Experience of a Mobile Application in Recording Primary Caregiver Reported Outcomes of Infants

To evaluate the user experience of the use of the different modules / trackers in the mobile application in recording primary caregiver reported outcomes of infants

Study Overview

• Status: Terminated
• Conditions: User Experience of Mobile Application

Detailed Description

Using a questionnaire to collect overall user experience, frequency of usage, feedback of each module in the mobile application

• Study Type: Observational
• Enrollment (Actual): 6

Contacts and Locations

Study Locations

• Singapore
  • Singapore, Singapore
    • KK Women's and Children's Hospital

Participation Criteria

Eligibility Criteria

• Ages Eligible for Study: No older than 1 year (Child)
• Accepts Healthy Volunteers: Yes
• Genders Eligible for Study: All

• Sampling Method: Probability Sample

Study Population

Infants from birth to ≤ 12 months of age and their primary caregiver

Description

Inclusion Criteria:

1. Infants from birth to ≤ 12 months of age.
2. Primary caregiver should have access to the internet and a smartphone or tablet to access the mobile application.
3. Primary caregiver should be able to comprehend the content in the mobile application and complete the questionnaires in English.
4. Primary caregiver takes care of the infant more than 50% of the time

Exclusion Criteria:

• Incapability of the primary caregiver to access the mobile application using a smartphone or tablet with internet

Study Plan

How is the study designed?

Number of groups / cohorts

1

Cohorts and Interventions

Group / Cohort
Primary Caregiver and infant pair; Primary Caregiver and infant who is less than or equal to 12 months old

What is the study measuring?

Primary Outcome Measures

Outcome Measure	Measure Description	Time Frame
Overall User experience	Using a questionnaire to assess primary caregiver reported overall experience on a 5-point scale (Very Poor to Very Good) of the mobile application	Day 14

Secondary Outcome Measures

Outcome Measure	Measure Description	Time Frame
User experience (ease of use) - Primary Caregiver	Using a questionnaire to assess primary caregiver ease of use (Very Poor to Very Good or Did Not Use) of use of different modules/trackers in the mobile application	Day 14
User experience (frequency of use) - Primary Caregiver	Using a questionnaire to assess primary caregiver frequency (Rarely to Always) of use of different modules/trackers in the mobile application	Day 14
User experience (usefulness) - Healthcare Professionals (HCP)	Using a questionnaire to assess HCP reported usefulness (not useful at all to very useful) of the data generation by the mobile application	Day 14
User experience (relevance) - Healthcare Professionals (HCP)	Using a questionnaire to assess HCP reported relevance (not relevant at all to very relevant) of the data generation by the mobile application	Day 14

Other Outcome Measures

Outcome Measure	Measure Description	Time Frame
User experience (ease of use) - Primary Caregiver from Day 0 to Day 45	Using a questionnaire to assess primary caregiver reported user experience of different modules/trackers in the mobile application on a 5-point scale (Very Poor to Very Good) of the mobile application	Day 0 to Day 45
User experience (frequency of use) - Primary Caregiver from Day 0 to Day 45	Using a questionnaire to assess primary caregiver reported user frequency of use of different modules/trackers in the mobile application on a 5-point scale (Rarely to Always) of the mobile application	Day 0 to Day 45
User experience (quality of insights) - Primary Caregiver from Day 0 to Day 45	Using a questionnaire to collect quality of insights on a 5-point scale (Very Poor to Very Good) to describe primary caregiver reported events in the modules/trackers in the mobile application	Day 0 to Day 45
User experience (weighing scale) - Primary Caregiver from Day 0 to Day 45	Using a questionnaire to assess primary caregiver user experience on a 5-point scale (Very Poor to Very Good) for the use of the weighing scale in measuring weight of their infants	Day 0 to Day 45
User feedback (weighing scale) - Primary Caregiver from Day 0 to Day 45	Using an open-ended question to collect primary caregiver feedback for the use of the weighing scale in measuring weight of their infants	Day 0 to Day 45

Collaborators and Investigators

• Sponsor: Danone Asia Pacific Holdings Pte, Ltd.
• Investigators: Principal Investigator: Poh Choo Khoo, MBBS, KK Women's and Children's Hospital

Study record dates

Study Major Dates

• Study Start (Actual): December 26, 2019
• Primary Completion (Actual): June 26, 2020
• Study Completion (Actual): June 26, 2020

Study Registration Dates

• First Submitted: December 6, 2019
• First Submitted That Met QC Criteria: January 13, 2020
• First Posted (Actual): January 18, 2020

Study Record Updates

• Last Update Posted (Actual): August 18, 2020
• Last Update Submitted That Met QC Criteria: August 14, 2020
• Last Verified: August 1, 2020

More Information

Terms related to this study

• Other Study ID Numbers: EBB19GC27359

Drug and device information, study documents

• Studies a U.S. FDA-regulated drug product: No
• Studies a U.S. FDA-regulated device product: No