Evaluation of the User Experience of an Innovative Hospital Room Prototype Adapted to the Elderly (HospiSenior-UX)

Hospi'Senior : Evaluation of the User Experience of an Innovative Hospital Room Prototype Adapted to the Elderly

Nowadays in France, the standards of hospital rooms are being questioned in view of the particularities of certain populations admitted to hospitals.

The " Groupement de Coopération Sanitaire des Hôpitaux Universitaires du Grand Ouest " (GCS HUGO) proposes to improve the quality of geriatric care through the modernisation of hospital rooms.

The GCS HUGO has launched a project to co-design a hospital room adapted to the elderly, called "Hospi'Senior", with the help of the "Dependency and Old Age" steering committee. This committee is made up of experts from HUGO and partner companies.

The Hospi'Senior room is composed of innovative technologies concerning bed equipment (e.g. bed canopy), autonomous (e.g. lifeline) and assisted mobility (e.g. rail lift system), lighting (e.g. light guide), communication (touch tablet) and social space (furniture).

The project consists in evaluating the user experience (UX) of :

• patients hospitalized in the Hospi'Senior room,
• informal caregivers of patients hospitalized in the Hospi'Senior room,
• caregivers who have worked in the Hospi'Senior room.

Study Overview

• Status: Not yet recruiting
• Conditions: User Experience
• Intervention / Treatment: Other: User experience

Detailed Description

The specificities of Hospi'Senior room are multiple and concern in particular :

• The equipment of the bed :to create a more personalized room: presence of a bed canopy, orientation of the bed towards the windows, presence of a multifunctional space at the head of the bed.
• The autonomous mobility of the patient by facilitating the movements and by preserving the orientation in time of the patient: ephemeris for the temporal orientation, lifeline and sliding door.
• Caregiver-assisted mobility to facilitate patient movements: lifting rail above the bed.
• Lighting to ensure safe movement, especially during the night: light guide, room light, window mirrors, bathroom lighting.
• The digital interface with a touch tablet to improve the occupational and communication aspects.
• The socialization space to welcome visitors in the room.

Design:

Step 1: A visit to the room is made to each participant (patients, informal caregivers, caregivers).

Step 2: no change in care or support for users during hospitalization

Step 3: UX assessment:

• Patients: collected at the end of the hospitalization,
• Informal caregivers: collected at the end of the patient's stay,
• Caregivers: collected after 3 months of using the Hospi'Senior room.

• Study Type: Observational
• Enrollment (Anticipated): 120

Contacts and Locations

• Study Contact: Name: Cédric ANNWEILER, MD,PhD; Phone Number: +33 0241354725; Email: cedric.annweiler@chu-angers.fr

Participation Criteria

Eligibility Criteria

• Ages Eligible for Study: 18 years and older (Adult, Older Adult)
• Accepts Healthy Volunteers: Yes
• Genders Eligible for Study: All

• Sampling Method: Non-Probability Sample

Study Population

Admissions to the Hospi'Senior room are made as the service operates, without prior selection of patients admitted.

The study is proposed to : i) patients admitted to the Hospi'Senior room, ii) informal caregivers of patients admitted to the Hospi'Senior room, and iii) caregivers who have worked in the Hospi'Senior room.

Description

Inclusion Criteria:

• Patient :

  • Being admitted to Hospi'Senior room

• Informal caregiver :

  • Be the informal caregiver of a patient admitted to Hospi'Senior room (only one caregiver per patient)
  • Age ≥ 18 years old
  • Able to visit the patient admitted to Hospi'Senior room

• Caregiver :

  • Age ≥ 18 years old

  • Be a healthcare professional involved in the short-term geriatric unit, from one of 4 categories:

    • physicians,
    • permanent paramedical caregivers (nurse, nurse's aide, health executive),
    • support paramedical staff (psychologist, neuropsychologist, physiotherapist, adapted physical activity teacher),
    • technical staff (stretcher bearer).

Exclusion Criteria:

• Patient :

  • Contraindication to participation in the study at the discretion of the medical team
  • Refusal to participate
  • Poor understanding of the French language
  • Persons deprived of liberty by an administrative or judicial decision, persons under forced psychiatric care, adults under legal protection or unable to express their consent

• Informal caregiver :

  • Refusal to participate
  • Poor understanding of the French language
  • Persons deprived of liberty by an administrative or judicial decision, persons under forced psychiatric care, adults under legal protection

• Caregiver :

  • Be a staff in training
  • Less than 3 months seniority in the unit
  • Refusal to participate

Study Plan

How is the study designed?

Number of groups / cohorts

3

Cohorts and Interventions

Group / Cohort	Intervention / Treatment
Patients; Patients admitted to the Hospi'Senior room	Other: User experience; User experience is assessed by validated scale
Informal caregivers; Informal caregivers of patients admitted to the Hospi'Senior room	Other: User experience; User experience is assessed by validated scale
Caregivers; Caregivers who have worked in the Hospi'Senior room	Other: User experience; User experience is assessed by validated scale

What is the study measuring?

Primary Outcome Measures

Outcome Measure	Measure Description	Time Frame
User experience of patients (AttrakDiff)	User experience of the Hospi'Senior room is assessed by Attrakdiff scale (20 items)	at the end of hospitalization, an average of 9 days
User experience of patients (meCUE)	User experience of the Hospi'Senior room is assessed by meCUE (Modular Evaluation of key Components of User Experience) scale module 2 (8 items)	at the end of hospitalization, an average of 9 days

Secondary Outcome Measures

Outcome Measure	Measure Description	Time Frame
User experience of informal caregivers (Attrakdiff)	User experience of the Hospi'Senior room is assessed by Attrakdiff scale (20 items)	at the end of hospitalization, an average of 9 days
User experience of informal caregivers (meCUE)	User experience of the Hospi'Senior room is assessed by meCUE scale module 2 (8 items)	at the end of hospitalization, an average of 9 days
User experience of caregivers (AttrakDiff)	User experience of the Hospi'Senior room is assessed by Attrakdiff scale (20 items)	after 3 months of using the Hospi'Senior room
User experience of caregivers (meCUE)	User experience of the Hospi'Senior room is assessed by meCUE scale module 2 (8 items)	after 3 months of using the Hospi'Senior room
User experience of patients and informal caregivers of each equipment	User experience of each equipment is assessed by meCUE module 1 (5 items)	at the end of hospitalization, an average of 9 days
User experience of caregivers of each equipment	User experience of each equipment is assessed by meCUE module 1 (5 items)	after 3 months of using the Hospi'Senior room
Safety aspect of "mobility" and "lighting" equipment	Safety aspect is assessed by QUEST (Quebec User Evaluation of Satisfaction with assistive Technology) scale for patients and informal caregivers	at the end of hospitalization, an average of 9 days
Safety aspect of "mobility" and "lighting" equipment	Safety aspect is assessed by QUEST scale for caregivers	after 3 months of using the Hospi'Senior room
Felt affects by caregivers	Felt affects are assessed by PANAS (Positive And Negative Affect Schedule) scale (20 items)	after 3 months of using the Hospi'Senior room

Collaborators and Investigators

• Sponsor: University Hospital, Angers
• Investigators: Principal Investigator: Cédric ANNWEILER, MD,PhD, Angers University Hospital

Study record dates

Study Major Dates

• Study Start (Anticipated): December 1, 2021
• Primary Completion (Anticipated): December 1, 2023
• Study Completion (Anticipated): December 1, 2023

Study Registration Dates

• First Submitted: October 6, 2021
• First Submitted That Met QC Criteria: November 16, 2021
• First Posted (Actual): November 18, 2021

Study Record Updates

• Last Update Posted (Actual): November 18, 2021
• Last Update Submitted That Met QC Criteria: November 16, 2021
• Last Verified: October 1, 2021

More Information

Terms related to this study

• Keywords: elderly; innovation; hospital room
• Other Study ID Numbers: 2021-127

Drug and device information, study documents

• Studies a U.S. FDA-regulated drug product: No
• Studies a U.S. FDA-regulated device product: No