Video Consultation During Follow up Surgical Care

Video Consultation During Follow up Care: Effect on Quality of Care and Patient- and Provider Attitude in Patients With Colorectal Cancer

The aim of this study was to compare the willingness to use and attitude towards VC amongst both patients with colorectal cancer and healthcare providers during follow up care. Second, to determine the satisfaction with the quality of the healthcare provider and the usability of the used VC technology. 50 patients will be asked to choose between video consultation or face-to-face contact at the outpatient surgical clinic.

Study Overview

• Status: Completed
• Conditions: Colorectal Cancer
• Intervention / Treatment: Device: Video consultation

• Study Type: Observational
• Enrollment (Actual): 50

Contacts and Locations

Study Locations

• Netherlands
  • Amsterdam, Netherlands
    • Amsterdam UMC, location AMC

Participation Criteria

Eligibility Criteria

• Ages Eligible for Study: 18 years and older (Adult, Older Adult)
• Accepts Healthy Volunteers: No
• Genders Eligible for Study: All

• Sampling Method: Probability Sample

Study Population

Patients with colorectal cancer scheduled for appointment at the surgical oncology outpatient a tertiary referral center.

Description

Inclusion Criteria:

• Age 18 years or older
• Fluent in speaking and writing in Dutch
• Follow up appointments in which overall progress, new complaints, results with good news and treatment was discussed were considered feasible.

Exclusion Criteria:

• Introductory appointments
• Bad news consultations
• Physical examination needed
• No access to Internet
• No access to a smartphone, tablet or computer with a camera
• Not willing to activate their electronic patient portal

Study Plan

How is the study designed?

Number of groups / cohorts

2

Cohorts and Interventions

Group / Cohort	Intervention / Treatment
F2F-Group; Patients who preferred a traditional F2F-appointment were seen at the outpatient clinic.
VC-group; Patients who preferred a video consult were seen over a video connection.	Device: Video consultation; A two-way audio and visual connection between patients and surgeons

What is the study measuring?

Primary Outcome Measures

Outcome Measure	Measure Description	Time Frame
Attitude and satisfaction with video consultation	PAT-VC questionnaire	Immediately after the consult

Secondary Outcome Measures

Outcome Measure	Measure Description	Time Frame
Usability of the video consultation technology	SUS questionnaire	Immediately after the test consult
Quality of provided care by surgeon: MSF questionnaire	MSF questionnaire	Immediately after the consult
Satisfaction of surgeons: Questionnaire	Questionnaire	Immediately after the consult

Collaborators and Investigators

• Sponsor: Academisch Medisch Centrum - Universiteit van Amsterdam (AMC-UvA)

Study record dates

Study Major Dates

• Study Start (Actual): June 1, 2017
• Primary Completion (Actual): August 23, 2017
• Study Completion (Actual): August 23, 2017

Study Registration Dates

• First Submitted: August 31, 2020
• First Submitted That Met QC Criteria: September 3, 2020
• First Posted (Actual): September 4, 2020

Study Record Updates

• Last Update Posted (Actual): September 4, 2020
• Last Update Submitted That Met QC Criteria: September 3, 2020
• Last Verified: August 1, 2020

More Information

Terms related to this study

• Keywords: Virtual visits; Video Consultation
• Additional Relevant MeSH Terms: Digestive System Diseases; Neoplasms; Neoplasms by Site; Gastrointestinal Neoplasms; Digestive System Neoplasms; Gastrointestinal Diseases; Colonic Diseases; Intestinal Diseases; Intestinal Neoplasms; Rectal Diseases; Colorectal Neoplasms
• Other Study ID Numbers: W17_149

Plan for Individual participant data (IPD)

• Plan to Share Individual Participant Data (IPD)?: YES
• IPD Sharing Supporting Information Type: STUDY_PROTOCOL; SAP; CSR

Drug and device information, study documents

• Studies a U.S. FDA-regulated drug product: No
• Studies a U.S. FDA-regulated device product: No