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SAP PP/QM Analyst

Pharmaceutical Product Development (PPD)

Lagunilla, Costa Rica

Job Description

Role Title: SAP PP/QM Analyst (Band 5)

Location:

About the team: We are part of a strong and proficient global SAP team, with members in India, Europe, and North America! We remain committed to serving the Pharmaceutical Services Division of Thermo Fisher Scientific by providing the best services, implementing innovative solutions and providing stability to our enterprise applications. These efforts combine to accelerate growth and improve efficiency.

How you may fit in: This role will provide the successful applicant with immersion in S/4 HANA, with opportunities to level up their expertise and soft skills, in a sophisticated and exciting business environment.

Key Duties and Responsibilities

  • As a key member of the SAP Core team, provide support to the business community for SAP in the PP/QM Functional Support area. This includes all new projects as well as production support across all functions within SAP.
  • Provide estimates for the configuration and unit testing activities of a project when needed.
  • Design and configure solutions in the production planning/quality management space of multiple SAP environments.
  • Support of production planning interfaces along with assistance from technical team-members for numerous legacy and third-party systems using a variety of techniques such as LSMW, BAPI, IDOC, RFC calls, BDC, and call transaction update methods.
  • Assist with program performance optimization from the functional end with assistance from technical team-members on tuning where necessary.
  • Research and apply OSS notes.
  • Write detailed user documentation (functional specifications) of customized program functions.
  • Cross-team communication and teamwork.
  • Supervise and report to management on the status of project efforts, anticipating/identifying issues that inhibit the focus objectives of project goals and implementing corrective actions.
  • Perform other duties as assigned.
  • Participate in off-hours meetings.

Skills & Experience

  • Degree in Computer Science or related field with 5+ years of work experience.
  • 3 to 6 years SAP PP/QM experience in SAP ECC 6.0 and S/4 HANA.
  • Experience in several of the following multi-functional modules: PP/QM, MM/WM, SD.
  • Demonstrable ability to be flexible and work hard, both independently and in a team environment, in a high stress environment with changing priorities.
  • Strong analytical skills required, including a detailed understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Excellent verbal and written communication skills in English and the ability to communicate optimally with a diverse group, executives, managers, and domain authorities.
  • Self-managing and self-motivating; able to meet customer achievements and expectations.

Additional Skills

  • Relevant technical certificates a plus.
  • Completed at least 1 full cycle implementation.
  • Knowledge of NetWeaver 7.0 experience is helpful.
  • Knowledge of PP/DS is beneficial.
  • Knowledge of BI is beneficial.
  • Utilization of Solution Manager-Charm for transport management.
  • Utilization of ITSM system such as Service-Now, SolarWinds, etc.

Job posted: 2024-02-21

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