Commercial Operations Account Executive Lead

Role Objectives

• Lead, manage and drive USBU Commercial Operations Account Executive team
• Build and maintain COAE team and management processes
• Establish a level credibility and trust with team
• Identify and create COAE account planning process
• Coordinate COAE activity across business lines with a focus on integrated solutions

Key Responsibilities

• Day to day management of COAE team
• 100% accountable for achievement of COAE account growth target
• Responsible for overall COAE account management, strategy, training and staffing performance measurement
• Works with team to identify client engagement strategies
• Works with VP Sales to drive client engagements and US Sales initiatives
• Determines BD & sales support resource allocation needs
• Assists with determining IQVIA priorities at the Client

Deliverables

• Internal identification of COAE strategic imperatives, long-term /short-term objectives and priorities
• Mapping of account buying process, client stake holders, decision makers and client budgets/spend
• Manage the COAE ongoing account plans, win-backs and opportunity / whitespace assessment
• Ongoing development and reporting of competitor activity and win-back strategy
• Regular cadence with COAEs and VP Sales
• Works to identify new applications and approaches to incentive compensation, forecasting and targeting based on IQVIA’s information assets, consulting capabilities and technology services. 
• Engages COAE’s and commercial operations stakeholders on wining back patient data (LAAD etc.) services to establish IQVIA as patient data platform
• Works with COAE’s to drive utilization of IQVIA information, commercial and info management services within commercial operations
• Consults on “fit for purpose” of additional information management strategies, approaches and initiatives

Minimum Education, Experience, & Specialized Knowledge Required:

• Bachelor’s degree or equivalent and a minimum of fifteen (15) years of relevant experience.
• At least five (5) years of experience managing a team

• Pharma Commercial operations experience or extensive experience selling to Comm Ops
• Strong industry (pharma/life science) knowledge
• Strategic solution / consultative selling background (innovative thinker)
• Experience working with claims data and market research integrated solutions

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.  https://

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.

The potential base pay range for this role, when annualized, is $165,500.00 - $281,900.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.