Account Manager, Patient Reported Outcomes

IQVIA’s Patient Centered Solutions (PCS) is looking for an experienced and high-energy Account Manager to support a portfolio of Patient-Reported Outcome (PRO) based solutions and services. The primary function of this role is to engage, build relationships, and sell these PRO solutions/services across a variety of clients in the Life Sciences sectors.

Primary duties include:  Developing and expand consultative relationships with companies in the biotech / pharma / device sectors; pursuing or generating leads for new product or service opportunities to new or existing clients; implementing a sales plan to drive revenue growth.

• The successful candidate will be energetic, persuasive, and well organized with a demonstrated track record of meeting sales targets and delighting clients.
• This role is responsible for achieving booking, revenue, & profit objectives within assigned account territories, including identifying sales opportunities through daily prospecting, qualifying opportunities, and efficiently leveraging appropriate resources to bring opportunities to successful conclusion.
• The Account Manager will create and build consultative, long-term relationships with their customers to create tailored, cost-effective solutions. Personal involvement in customer relationships and high levels of customer satisfaction are essential to remain consistent with corporate business principals.

Responsibilities:

• Manage accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support in existing clients.
• Daily outbound calling through established campaigns to prospective customers.
• Consistent attainment of booking, revenue, and profit targets within assigned territory
• Attainment of daily, weekly, quarterly productivity metrics
• Establish and expand relationships with customer and repeat stakeholders in the accounts.
• Maintain well-coordinated internal relationships with key decision makers.
• Educate prospects on IQVIA’s value proposition and solution portfolio.
• Development and execution of sales plan as it relates to developing a new book of business / newly assigned territory.
• Directly responsible for closing sales transactions with clients.
• Coordination of resources within sales and other departments to achieve objectives.
• Maintain and update sales plans, account and opportunity data within company systems as directed.
• Build customer loyalty, provide an excellent experience, achieve retention rates Weekly / Monthly / Quarterly pipeline forecasting.
• Complete administrative work as required.

Preferred Competencies:

• Demonstrated consistent track record in exceeding sales targets.
• Demonstrated consistent tenacity and drive to achieve goals.
• Excellent organizational and time management skills, ability to multi-task
• Excellent verbal and written communication skills
• Knowledge of computer usage in a web-based environment
• Demonstrated success with process approached selling.
• Ability to gain executive credibility, understand organizational political dynamics and competitive awareness.
• Strong business planning and organizational skills
• Solid analytical and technical skills
• Self-motivated, able to assume responsibility, and work in a professional team environment.

Preferred Education & Experience:

• Bachelor's Degree required
• Minimum 5+ years of previous eCOA software sales experience preferred
• Proven sales experience with COA/eCOA business offerings required

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.  https://

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.

The potential base pay range for this role, when annualized, is $89,300.00 - $134,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.