Exploring 2-1-1 service requests as potential markers for cancer control needs

Kassandra I Alcaraz, Lauren D Arnold, Katherine S Eddens, Choi Lai, Suchitra Rath, Regina Greer, Matthew W Kreuter, Kassandra I Alcaraz, Lauren D Arnold, Katherine S Eddens, Choi Lai, Suchitra Rath, Regina Greer, Matthew W Kreuter

Abstract

Background: Delivering health information and referrals through 2-1-1 is promising, but these systems need efficient ways of identifying callers at increased risk.

Purpose: This study explores the utility of using 2-1-1 service request data to predict callers' cancer control needs.

Methods: Using data from a large sample of callers (N=4101) to United Way 2-1-1 Missouri, logistic regression was used to examine the relationship between caller demographics and type of service request, and cancer control needs.

Results: Of six types of service requests examined, three were associated with one or more cancer control needs. Two of the service request types were associated also with health insurance status.

Conclusions: Findings suggest routinely collected 2-1-1 service request data may be useful in helping to efficiently identify callers with specific cancer prevention and control needs. However, to apply this approach in 2-1-1 systems across the country, further research and ongoing surveillance is necessary.

Copyright © 2012 American Journal of Preventive Medicine. Published by Elsevier Inc. All rights reserved.

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Source: PubMed

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