The effect of improving primary care depression management on employee absenteeism and productivity. A randomized trial

Kathryn Rost, Jeffrey L Smith, Miriam Dickinson, Kathryn Rost, Jeffrey L Smith, Miriam Dickinson

Abstract

Objective: To test whether an intervention to improve primary care depression management significantly improves productivity at work and absenteeism over 2 years.

Setting and subjects: Twelve community primary care practices recruiting depressed primary care patients identified in a previsit screening.

Research design: Practices were stratified by depression treatment patterns before randomization to enhanced or usual care. After delivering brief training, enhanced care clinicians provided improved depression management over 24 months. The research team evaluated productivity and absenteeism at baseline, 6, 12, 18, and 24 months in 326 patients who reported full-or part-time work at one or more completed waves.

Results: Employed patients in the enhanced care condition reported 6.1% greater productivity and 22.8% less absenteeism over 2 years. Consistent with its impact on depression severity and emotional role functioning, intervention effects were more observable in consistently employed subjects where the intervention improved productivity by 8.2% over 2 years at an estimated annual value of US 1982 dollars per depressed full-time equivalent and reduced absenteeism by 28.4% or 12.3 days over 2 years at an estimated annual value of US 619 dollars per depressed full-time equivalent.

Conclusions: This trial, which is the first to our knowledge to demonstrate that improving the quality of care for any chronic disease has positive consequences for productivity and absenteeism, encourages formal cost-benefit research to assess the potential return-on-investment employers of stable workforces can realize from using their purchasing power to encourage better depression treatment for their employees.

Figures

FIGURE 1
FIGURE 1
Patient recruitment and follow-up.
FIGURE 2
FIGURE 2
Intervention effects on productivity.
FIGURE 3
FIGURE 3
Intervention effects on absenteeism.

References

    1. Druss BG, Marcus SC, Olfson M, et al. Comparing the national economic burden of five chronic conditions. Health Aff. 2001;20:233–241.
    1. Kessler RC, Frank RG. The impact of psychiatric disorders on work loss days. Psychol Med. 1997;27:861–873.
    1. Kessler RC, Barber C, Birnbaum HG, et al. Depression in the workplace: effects on short-term disability. Health Aff. 1999;18:163–171.
    1. Kessler RC, Mickelson KD, Barber C, et al. The effects of chronic medical conditions on work impairment. In: Rossi AS, editor. Caring and Doing for Others: Social Responsibility in the Domains of the Family, Work and Community. University of Chicago Press; Chicago: 1999.
    1. Greenberg PE, Kessler RC, Nells TL, et al. Depression in the workplace: an economic perspective. In: Feighner JP, Boyer WF, editors. Selective Serotonin Re-Uptake Inhibitors: Advances in Basic Research and Clinical Practice. John Wiley & Sons, Ltd.; Chichester, West Sussex, UK: 1996.
    1. Russell JM, Patterson J, Baker AM. Depression in the workplace: epidemiology, economics and effects of treatment. Disease Manage Health Outcomes. 1998;4:135–142.
    1. Conti DJ, Burton WN. Behavioral health disability management. In: Oher JM, editor. The Employee Assistance Handbook. John Wiley & Sons, Inc.; New York: 1999.
    1. Martin JK, Blum TC, Beach SRH, et al. Subclinical depression and performance at work. Social Psychiatry Psychiatric Epidemiol. 1996;31:3–9.
    1. Burton WN, Conti DJ. The real measure of productivity. Business & Health. 1999;17:34–36.
    1. Burton WN, Conti DJ, Chen C, et al. The role of health risk factors and disease on worker productivity. J Occup Environ Med. 1999;41:863–877.
    1. Stewart WF, Ricci JA, Chee E, et al. Cost of lost productive work time among US workers with depression. JAMA. 2003;289:3135–3144.
    1. Rost K, Nutting P, Smith J, et al. Improving depression outcomes in community primary care practice: A randomized trial of the QuEST intervention. J Gen Intern Med. 2001;16:143–149.
    1. Coulehan JL, Schulberg HC, Block MR, et al. Treating depressed primary care patients improves their physical, mental, and social functioning. Arch Intern Med. 1997;157:1113–1120.
    1. Katzelnick DJ, Simon GE, Pearson SD, et al. Randomized trial of a depression management program in high utilizers of medical care. Arch Fam Med. 2000;9:345–351.
    1. Wells KB, Sherbourne CD, Schoenbaum M, et al. Impact of disseminating quality improvement programs for depression in managed primary care: a randomized controlled trial. JAMA. 2000;283:212–220.
    1. Nutting PA, Rost K, Dickinson M, et al. Barriers to initiating depression treatment in primary care practice. J Gen Intern Med. 2002;17:103–111.
    1. Smith LA, Romero D, Wood PR, Nutting PA, Rost K, Dickinson M. Employment barriers among welfare recipients and applicants with chronically ill children. Am J Public Health. 2002;92:1453–1457.
    1. Anderson SG, Julnes G, Schuldt R. Job stability and wage progression patterns among early TANF leavers. J Sociol Social Welfare. 2000;27:39–59.
    1. Bound J, Schoenbaum M, Waidmann T. Race and education differences in disability status and labor force attachment in the Health and Retirement Survey. J Human Resources. 1995;30:S227–S267.
    1. Connelly R. The effects of child care costs on married women's labor force participation. Rev Econ Stat. 1992;74:83–90.
    1. Danziger SK, Kalil A, Anderson NJ. Human capital, physical health, and mental health of welfare recipients: co-occurrence and correlates. J Soc Issues. 2000;56:635–654.
    1. Kessler RC, House JS, Turner JB. Unemployment and health in a community sample. J Health Soc Behav. 1987;28:51–59.
    1. Rost K, Nutting PA, Smith J, et al. Designing and implementing a primary care intervention trial to improve the quality and outcome of care for major depression. Gen Hosp Psychiatry. 2000;22:66–77.
    1. Depression Guideline Panel: Depression in Primary Care: Volume 1. Detection and Diagnosis. Clinical Practice Guideline, Number 5. US Department of Health and Human Services, Public Health Service, Agency for Health Care Policy and Research; Rockville, MD: 1993. (AHCPR Publication No. 93–0550).
    1. Depression Guideline Panel: Depression in Primary Care: Volume 2. Treatment of Major Depression. Clinical Practice Guideline, Number 5. US Department of Health and Human Services, Public Health Service, Agency for Health Care Policy and Research; Rockville, MD: 1993. (AHCPR Publication No. 93–0551).
    1. Lerner D, Amick BC, III, Lee JC, et al. Relationship of employee-reported work limitations to work productivity. Med Care. 2003;41:649–659.
    1. Revicki DA, Irwin D, Reblando J, et al. The accuracy of self-reported disability days. Med Care. 1994;32:401–404.
    1. Ware JE, Jr, Kosinski M, Bayliss MS, et al. Comparison of methods for the scoring and statistical analysis of the SF-36 health profile and summary measures: summary of results from the Medical Outcomes Study. >Med Care. 1995;33:AS264–AS279.
    1. Bryk AS, Raudenbush SW. Hierarchical Linear Models: Applications and Data Analysis Methods. 1st Sage Publications; Newbury Park: 1992.
    1. Lynch W, Reidel JE. Measuring Employee Productivity: A Guide to Self-Assessment Tools. Institute for Health and Productivity Management; Denver, CO: 2001.
    1. Meltzer EO, Casale TB, Nathan RA, et al. Once-daily fexofenadine HCI improves quality of life and reduces work and activity impairment in patients with seasonal allergic rhinitis. Ann Allergy Asthma Immunol. 1999;83:311–317.
    1. Dasbach EJ, Carides GW, Gerth WC, et al. Work and productivity loss in the rizatriptan multiple attack study. Cephalalgia. 2000;20:830–834.
    1. Sturm R, Wells KB. How can care for depression become more cost-effective? J Am Med Assoc. 1995;273:51–58.
    1. CCH, Inc. CCH Unscheduled Absence Survey 2003Accessed September 13, 2004
    1. Birnbaum HG, Cremieux PY, Greenberg PE, et al. Management of major depression in the workplace: Impact on employee work loss. Dis Manage Heath Outcomes. 2000;7:163–171.
    1. Salkever DS, Goldman H, Purushothaman M, et al. Disability management, employee health and fringe benefits, and long-term-disability claims for mental disorders: An empirical exploration. Milbank Q. 2000;78:79–113.
    1. Dowrick C, Buchan I. Twelve month outcome of depression in general practice: Does detection or disclosure make a difference? Br Med J. 1995;311:1274–1276.
    1. Linn LS, Yager J. The effect of screening, sensitization, and feedback on notation of depression. J Med Educ. 1980;55:942–949.
    1. Brown JB, Shye D, McFarland BH, et al. Controlled trials of CQI and academic detailing to implement a clinical guideline for depression. Jt Comm J Q Improv. 2000;26:39–54.
    1. Thompson C, Kinmonth AL, Stevens L, et al. Effects of a clinical-practice guideline and practice-based education on detection and outcome of depression in primary care: Hampshire Depression Project randomised controlled trial. Lancet. 2000;355:185–191.
    1. Lin EHB, Katon WJ, Simon GE, et al. Achieving guidelines for the treatment of depression in primary care: Is physician education enough? Med Care. 1997;35:831–842.
    1. Kroenke K, West SL, Swindle R, et al. Similar effectiveness of paroxetine, fluoxetine, and sertraline in primary care: a randomized trial. JAMA. 2001;286:2947–3004.
    1. Jacobs RJ, Davidson JRT, Gupta S, et al. The effects of clonazepam on quality of life and work productivity in panic disorder. Am J Manage Care. 1997;3:1187–1196.
    1. Laloux P, Vakaet A, Monseu G, et al. Subcutaneous sumatriptan compared with usual acute treatments for migraine: Clinical and pharmaco-economic evaluation. Acta Neurol Belgica. 1998;98:332–341.
    1. Lerner D, Amick BC, III, Rogers WH, et al. The Work Limitations Questionnaire. Med Care. 2000;39:72–85.
    1. Bureau of Labor Statistics National Compensation Survey: Occupational Wages in the United States, 2000. Summary. 2002:01–04.
    1. Sherbourne CD, Wells KB, Duan N, et al. Long-term effectiveness of disseminating quality improvement for depression in primary care. Arch Gen Psychiatry. 2001;58:696–703.

Source: PubMed

3
Tilaa