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- Senior Program Specialist
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Senior Program Specialist
Parexel International Corporation
Taipei, Taiwa
Key Accountabilities
Project Planning and Delivery
• Confirm project/program requirements with client/Account Manager or Account Director/Scientific & Editorial Services /Meeting Services; participate in scope definition
• Define staffing requirements and raise issues relating to staffing levels as appropriate
• Create project plan and delivery schedule including project metrics and risk management and communications plans
• Establish team roles and responsibilities in conjunction with Account Manager or Account Director/Scientific & Editorial Services/Meeting Services
• Monitor and control freelance resource progress • Establish essential lines of communication internally and externally
• Support Account Manager or Account Director in establishing client approval processes • Support Functional Managers in establishing project/program processes • Undertake program/project scheduling
• Initiate program/project kick-off meetings
• Ensure appropriate program/project folders are set up and understood by internal project team • Set up appropriate tracking systems
• Undertake the project management of assigned program/projects according to agreed internal and client processes
• Maintain detailed awareness of program/project status in order to respond appropriately to client/faculty/internal questions
• Serve as key internal and external point of contact regarding program/project status ensuring proactive communication of program/project status with client, faculty, and internal team
• Ensure program/project is aligned with product strategy and messages as appropriate through liaison with and involvement of Account Manager or Account Director and functional areas as needed
• Coordinate cross-functional/internal program/project team
• Lead cross-functional program/project team meetings:
o Lead and facilitate project kick-off meetings
o Draft and circulate minutes and action points from internal and client teleconferences/meetings o Follow-up with project team to ensure action items are completed and programs/projects are on target, providing support as required
o Adjust assignments/targets according to feedback from team members
• Identify issues and problems and recommend solutions internally and to clients; promote significant opportunities for improvement to management
• Ensure project budget and delivery timing is achieved
• Review project reports ensuring quality and accuracy of information; address exceptions as needed
• Identify change in scope issues, assess cost implications and frame issues for Account and Functional Management
• Communicate issues to Functional Management
• Work closely with Account Manager or Account Director to review and challenge team delivery processes, identifying and sharing Best Practices to improve quality of service and overall efficiencies
• Support Account Manager/Account Director/Business Development in proposal development as required, particularly in relation to: o Program components and specification o Implementation process
• Where requested provide input to the budgeting process, liaising with all relevant parties to help create an appropriate client budget
• Undertake financial tracking, monitoring budget status for assigned projects, raising variances as appropriate and advising management regarding statusQualificationsSkills
• Demonstrated ability to deliver projects to completion on time and within budget
• Demonstrated ability to lead the team to success
• Team player with strong negotiation and
organizational skills
• Excellent interpersonal communication skills, both verbal and written
• Project management expertise and the ability to define and refine processes
• Proactive approach
• Ability to relate to key client personnel and faculty in a professional fashion
• Competent in the use of Word (Advanced), PowerPoint (Advanced), Excel (Advanced), and Outlook and a sound knowledge of databases (e.g.
Access)
• General knowledge of EACCME/ACCME/FDA/AMA
and publications guidelines Education
• Bachelors degree in Business or life sciences preferred
Language Skills
• Proficient use of English language
Minimum Work Experience
• A good understanding of, and experience in, the medical communications business managing client projects, preferably with experience of working across a variety of functions
• This position requires a willingness to travel to meetings etc. as needed.
Job posted: 2021-05-18