Sales Administrator

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

POSITION SCOPE:

This position is Located in Shanghai reporting to the Sales Leadr-Research in Commercial Operations Excellence (CoE) team in GSG China.

This role requires working closely with GSG commercial team/CSR/Finance providing daily support based on relevant business systems, processes, and supports operational activities for business growth.

KEY RESPONSIBILITIES:

• Coordinate and support region to complete routine process lifecycle, e.g. sales forecast preparation with sales team, goods return and exchange, due diligence application & check, dealer’s agreement & authorization management etc.
• Support commercial team, work with CSR team to make order process smooth, help the team to conduct order status tracking
• Customer information management including new creation, adjustment, renew file and all the data maintain in the system (MDM/BPM/VAT)
• Carry out other projects or tasks assigned by manager & Support other tasks as needed
• Build effective communication on operation policy with customers & sales to ensure complete implementation
• Ability to work independently and good communication with external and internal customers to ensure business runs smoothly
• Think independently and put forward suggestions for improvement to help yourself and the team improve work efficiency

EDUCATION/EXPERIENCE:

• Preferably in biotechnology or pharmaceutical related company
• Excellent problem solving, organizational, communication, analytical and teamwork skills
• Strong communication skills and attention to detail are essential
• Troubleshooting and problem resolution
• Expert in MS Excel, Word, PowerPoint, Power BI Sales Force and ERP system
• Excellent verbal and written English is plus

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

• This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.