Supply Center Specialist

Work Schedule

Environmental Conditions

Job Description

Position Objective To carry out the on-site product inventory maintenance and optimization of the Supply Center and support eBusiness and Commercial initiatives. Supply Center Specialists work closely with the Thermo Fisher Sales Team to optimize the inventory and customer experience of these onsite stocking programs to ensure growth of Supply Centers!

Location/Division Specific Information

Hours: Mon-Fri 9am-5pm (may vary as needed)

Location: 3 sites - 2 in Cambridge, MA and 1 in Marlborough, MA

Pay: $25/hr**Must have valid US Driver's License and Reliable Vehicle

What will you do?

The Supply Center Specialist is responsible for ongoing inventory, mix optimization, and customer experience to ensure Supply Center annual growth goals are met, including:•    Maintaining inventory and storage units (e.g. receiving deliveries, unpacking stock, restocking, cleaning unit, performing physical inventory and maintaining visual ID and branding standards)•    Ordering inventory (e.g. use SCMS or manual systems for collecting daily sign-out sheets or forms, compiling a list of depleted inventory, placing restocking orders and adding new products as needed)•    Rotating inventory to ensure “first-in, first-out” and minimal product expirations.•    Ensure the accurate mix of products are in the Supply Center to match the evolving needs of the customers that use the SC by adding and deleting products and supporting new product introductions•    Ensure that customers have a positive experience and confidence with inventory by maintaining merchandising standards, branding standards, and accurate inventory quantity, product mix and maintain equipment condition•    Proactively seek feedback and look for opportunities to improve our business relationships both internally and externally•    Maintain corporate approved labeling, signage, and branding of Supply Center, including ensuring adequate levels of promotional material, sign-out sheets and other administrative materials as advised (including compiling MSDS and Cert of Analysis)•    Respond to customer inquiries (e.g. establish system for spot orders, update inventory) Maintain customer lists, reports and records (e.g. compiling transactions for billing purposes)•    Provide real-time customer and competitive intelligence to Supply Center team and sales account teams on a regular basis•    Support eBusiness initiatives by sharing account specific knowledge and improving key account relationships•    Use the preferred ordering mechanism, SCMS.•    Implement and assist with product shows, seminars, on-site promotions, and other on-site promotional events tied to Supply Center•    Communicate (and establish) ideas for ongoing inventory management efficiency to the SC team and your account’s sales AM and DM.•    Complete all required training•    Will perform other related duties as the need arises and/or assigned including training backfill SCSs and new hires.

How will you get here?

*Must be Legally authorized to work in the United States without sponsorship.

*Must be able to pass a comprehensive background check to include drug screening.

Education:

HS Diploma or equivalent(GED)

Bachelor’s degree in Biology or related field recommended

Experience/Requirements:Requires a minimum of 2 years of experience in customer service, sales, research & development or other related field.

Knowledge, Skills, Abilities:•    Is customer-centric and keenly aware of markets, trends and competitors•    Anticipates needs and problems while crafting solutions•    Demonstrates a sense of urgency, contagious optimism and a “can do” demeanor•    Is innovative and never satisfied with the status quo•    Greets challenge and change as opportunity •    Has courage and confidence to try new things and learn from mistakes•    Encourage, motivates and collaborates with the team•    Builds effective partnerships with customers and colleagues

Working Conditions:•    Works hours must be performed during normal business hours to match delivery times and customer hours.•    Daily car travel to and from account locations is required.•    Is required to lift up to 50 lbs.•    May be required to stand for long periods of time while performing work duties.•    Must work safely with chemicals and hazardous materials.

This position is not eligible for relocation benefits

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it. 

Competitive wages & Excellent benefits package

• Review our company’s Total Rewards

• Medical, Dental, & Vision benefits-effective Day 1

• Paid Time Off & Holidays

• 401K Company Match up to 6%(after 1 year)

• Tuition Reimbursement – eligible after 90 days

• Employee Referral Bonus

• Employee Discount Program

• Recognition Program

• Charitable Gift Matching

• Company Paid Parental Leave

• We will provide the vital equipment for your role including: computer, monitor, keyboard, mouse, etc.

• We also provide any Personal Protective Equipment you may need including: lab coats, safety glasses, safety shoes, etc.

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.