The Effect of Telehealth Ontario on Non-urgent Emergency Department Use at The Hospital for Sick Children
調査の概要
詳細な説明
Some studies have shown that certain telephone nursing advice lines are effective in reducing non-urgent emergency department use. However, to my knowledge, no study has investigated the efficacy of Telehealth Ontario in particular. There are important differences between Telehealth Ontario and other phone lines that have been evaluated, in terms of the method in which calls are handled, the diversity of the population served, and the place of the phone-in line within the health care system. These studies, the results of which cannot be extrapolated directly to Telehealth Ontario, should not replace the direct study of the impact and utility of Telehealth Ontario.
Currently Telehealth Ontario receives over 3000 calls daily from residents of Ontario who are concerned about their health. These callers rely on the advise of Telehealth nurses to direct the care they seek out for themselves and for their families. The provincial government also relies on Telehealth Ontario - to provide a useful service within the health care system, relieving the pressure on over-crowded emergency departments by directing patients with non-urgent medical complaints to more appropriate avenues of treatment. This will be the first study to examine the impact of Telehealth Ontario. Although only a small aspect of Telehealth's impact will be examined - the impact on non-urgent emergency department use at Sick Kids - it is an important first step. The results of this study may serve to guide modifications to Telehealth that will make it more accessible to specific groups within the community, more reliable in the advice it provides, and more effective in delivering its message to callers.
研究の種類
入学 (実際)
連絡先と場所
研究場所
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Ontario
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Toronto、Ontario、カナダ、M5G 1X8
- The Hospital for Sick Children
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参加基準
適格基準
就学可能な年齢
健康ボランティアの受け入れ
受講資格のある性別
サンプリング方法
調査対象母集団
説明
Inclusion Criteria:
All children presenting to the ED between 0600 and 2400 during the study period
Exclusion Criteria:
- Children arriving without an adult, as consent could not be obtained.
- Children with whose parents communication was not possible in English, as it was not possible to provide translation services for this study.
- Children arriving by direct transfer from another hospital.
- Children arriving by ambulance summoned by someone other than the parent or guardian.
- Children arriving at the ED for a pre-arranged visit/appointment.
- Children requiring immediate resuscitation.
研究計画
研究はどのように設計されていますか?
デザインの詳細
- 観測モデル:ケースのみ
- 時間の展望:見込みのある
コホートと介入
グループ/コホート |
介入・治療 |
---|---|
Group 1
Children presenting to the Emergency Department under the care of a parent or guardian, between 0600 and 2400 during the study period.
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After obtaining consent the survey will be completed.
After a staff physician has assessed the patient, the chart will be consulted to retrieve the triage notes, diagnosis, treatment, and discharge recommendations.
The physician will be asked to comment on the 'urgency' of the complaint and whether the patient would have been treated equally well at a walk-in clinic.
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この研究は何を測定していますか?
主要な結果の測定
結果測定 |
時間枠 |
---|---|
The triage categories among patients who did or did not have contact with a health care professional prior to arrival in the ED.
時間枠:At time of visit to the ED
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At time of visit to the ED
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二次結果の測定
結果測定 |
時間枠 |
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The demographic and other details of patients arriving with urgent compared to non- urgent complaints.
時間枠:At time of visit to the ED
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At time of visit to the ED
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協力者と研究者
捜査官
- スタディチェア:Dennis Scolnik, MB ChB、The Hospital for Sick Children
研究記録日
主要日程の研究
研究開始
一次修了 (実際)
研究の完了 (実際)
試験登録日
最初に提出
QC基準を満たした最初の提出物
最初の投稿 (見積もり)
学習記録の更新
投稿された最後の更新 (見積もり)
QC基準を満たした最後の更新が送信されました
最終確認日
詳しくは
本研究に関する用語
その他の研究ID番号
- 1000004841
この情報は、Web サイト clinicaltrials.gov から変更なしで直接取得したものです。研究の詳細を変更、削除、または更新するリクエストがある場合は、register@clinicaltrials.gov。 までご連絡ください。 clinicaltrials.gov に変更が加えられるとすぐに、ウェブサイトでも自動的に更新されます。