Evaluating the Preferences and Tradeoffs of AI-based Electronic Consultations for Older Adults in Primary Care
Evaluating the Safety and Appropriateness of AI-based E-Consults for Older Adults in Primary Care
Electronic consultations, or e-consults, let a primary care doctor request medical advice from a specialist without requiring the patient to attend a separate visit. Artificial intelligence (AI) systems may be able to provide this type of advice, potentially making e-consults faster and less costly. However, whether AI-based e-consults are acceptable may depend on how patients and clinicians weigh factors such as who provides the advice, how quickly it is received, its cost, and its quality.
The purpose of this study is to examine how older adult patients and primary care clinicians weigh these factors when comparing e-consults produced by a human specialist with those produced by an AI system. In the study, participants will complete a one-time survey in which they compare sets of two hypothetical e-consults. Each e-consult will include a different combination of features, such as whether the advice comes from a human or AI, the expected wait time, the cost, and the quality of the advice. This study will estimate how much patients and clinicians value each feature in an e-consult. The findings will inform the potential future AI e-consults, so they better reflect patient and clinician preferences.
Studie Overzicht
Toestand
Interventie / Behandeling
Studietype
Inschrijving (Geschat)
Fase
- Niet toepasbaar
Contacten en locaties
Studiecontact
- Naam: Nicholas Bishop
- Telefoonnummer: 215-573-0779
- E-mail: nicholas.bishop@pennmedicine.upenn.edu
Studie Locaties
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Pennsylvania
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Philadelphia, Pennsylvania, Verenigde Staten, 19104
- Werving
- University of Pennsylvania
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Contact:
- Nicholas Bishop
- Telefoonnummer: 215-573-0779
- E-mail: nicholas.bishop@pennmedicine.upenn.edu
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Deelname Criteria
Geschiktheidscriteria
Leeftijden die in aanmerking komen voor studie
- Oudere volwassene
Accepteert gezonde vrijwilligers
Beschrijving
PATIENTS:
Inclusion Criteria:
- Adult, 65 years of age or older
- Had at least two office visits at Penn Medicine in the past 12 months
- Has an upcoming appointment in a Penn Medicine primary care setting, including family medicine, internal medicine, and geriatric medicine
Exclusion Criteria:
- Documented Alzheimer's, dementia, or related condition
CLINICIANS:
Inclusion Criteria:
- Adult, 18 years of age or older
- Works at Penn Medicine as one of the following: physician, nurse practitioner, or physician's assistant
- Works in a primary care Penn Medicine setting including: family medicine, internal medicine, geriatrics medicine
Exclusion Criteria:
- Actively in medical school, internship, or residency
Studie plan
Hoe is de studie opgezet?
Ontwerpdetails
- Primair doel: Onderzoek naar gezondheidsdiensten
- Toewijzing: NVT
- Interventioneel model: Opdracht voor een enkele groep
- Masker: Geen (open label)
Wapens en interventies
Deelnemersgroep / Arm |
Interventie / Behandeling |
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Experimenteel: Electronic Consultation Systems
Participants will review 2 different e-consult systems, which will differ in terms of quality, cost, wait time, and source of the e-consult.
Participants will then indicate a preference for 1 e-consult system in each set.
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Participants will review these e-consults systems via a one-time survey lasting about 15 minutes.
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Wat meet het onderzoek?
Primaire uitkomstmaten
Uitkomstmaat |
Maatregel Beschrijving |
Tijdsspanne |
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Preferences and Tradeoffs of Attributes of Electronic Consults
Tijdsspanne: From enrollment to the end of the survey, approximately 15 minutes
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Participants will review 12 sets comparing 2 hypothetical e-consults.
Each e-consult is defined by five attributes: the source (i.e., AI vs. human), wait time, cost, and quality of the e-consult, as well as, whether follow-up questions can be asked.
For each set, the outcome is the participant's selection of one e-consult over the other.
We will analyze the results of the discrete choice experiment using mixed-effects logistic regression adjusted for each attribute value with crossed random effects (intercepts) for participant and task.
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From enrollment to the end of the survey, approximately 15 minutes
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Secundaire uitkomstmaten
Uitkomstmaat |
Maatregel Beschrijving |
Tijdsspanne |
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Health Numeracy Measured by the Short Numeracy Understanding in Medicine Instrument
Tijdsspanne: From enrollment to the end of the survey, approximately 15 minutes
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Health numeracy will be measured using the 8-item Short Numeracy Understanding in Medicine instrument (S-NUMi).
Each correct response contributes one point to the total score.
Total scores range from 0 to 8, with higher scores indicating greater health numeracy.
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From enrollment to the end of the survey, approximately 15 minutes
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Medewerkers en onderzoekers
Sponsor
Studie record data
Bestudeer belangrijke data
Studie start (Werkelijk)
Primaire voltooiing (Geschat)
Studie voltooiing (Geschat)
Studieregistratiedata
Eerst ingediend
Eerst ingediend dat voldeed aan de QC-criteria
Eerst geplaatst (Werkelijk)
Updates van studierecords
Laatste update geplaatst (Werkelijk)
Laatste update ingediend die voldeed aan QC-criteria
Laatst geverifieerd
Meer informatie
Termen gerelateerd aan deze studie
Andere studie-ID-nummers
- 26-5862
Informatie over medicijnen en apparaten, studiedocumenten
Bestudeert een door de Amerikaanse FDA gereguleerd geneesmiddel
Bestudeert een door de Amerikaanse FDA gereguleerd apparaatproduct
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