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Patient Satisfaction Scales

6. marts 2019 opdateret af: David Ring, University of Texas at Austin

How to Measure Patient Satisfaction

This study aims to assess differences between 4 types of single satisfaction measures. Secondly, if there is a difference in satisfaction between English speaking and Spanish speaking patients.

Studieoversigt

Status

Afsluttet

Betingelser

Intervention / Behandling

Undersøgelsestype

Observationel

Tilmelding (Faktiske)

256

Kontakter og lokationer

Dette afsnit indeholder kontaktoplysninger for dem, der udfører undersøgelsen, og oplysninger om, hvor denne undersøgelse udføres.

Studiesteder

  • Forenede Stater
    • Texas
      • Austin, Texas, Forenede Stater, 78705
        • Austin Regional Clinic
      • Austin, Texas, Forenede Stater, 78712
        • HTB Musculoskeletal Institute
      • Austin, Texas, Forenede Stater, 78751
        • Orthopedic Specialists of Austin
      • Austin, Texas, Forenede Stater, 78705
        • Texas Orthopedics
      • Austin, Texas, Forenede Stater, 78731
        • Seton Institute for Plastic and Reconstructive Surgery
      • Austin, Texas, Forenede Stater, 78756
        • ATX Ortho

Deltagelseskriterier

Forskere leder efter personer, der passer til en bestemt beskrivelse, kaldet berettigelseskriterier. Nogle eksempler på disse kriterier er en persons generelle helbredstilstand eller tidligere behandlinger.

Berettigelseskriterier

Aldre berettiget til at studere

18 år til 89 år (Voksen, Ældre voksen)

Tager imod sunde frivillige

N/A

Køn, der er berettiget til at studere

Alle

Prøveudtagningsmetode

Sandsynlighedsprøve

Studiebefolkning

All new and follow-up patients seeing an upper- or lower-extremity surgeon will be invited to enroll at the end of their visit.

Beskrivelse

Inclusion criteria:

  • All new or return patients seeing a UE / LE surgeon
  • Age 18-89
  • Able to provide informed consent
  • English speaking
  • UT Health Austin Musculoskeletal Institute, Austin Regional Clinic, Seton Institute for Plastic and Reconstructive Surgery, Orthopaedic Specialists of Austin, Texas Orthopedics, and ATX Ortho.

Exclusion criteria:

  • Not fluent in English

Studieplan

Dette afsnit indeholder detaljer om studieplanen, herunder hvordan undersøgelsen er designet, og hvad undersøgelsen måler.

Hvordan er undersøgelsen tilrettelagt?

Design detaljer

Kohorter og interventioner

Gruppe / kohorte
Intervention / Behandling
Satisfaction measure 1
25% of the cohort
Andet: 5 anchors and numbers

How helpful was this visit? 0 This visit was not helpful at all

1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had
Satisfaction measure 2
25% of the cohort
Andet: 5 anchors and no numbers
How helpful was this visit? This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit One of the most helpful doctor visits I have ever had
Satisfaction measure 3
25% of the cohort
Andet: Visual analog scale with 3 anchors and numbers
How helpful was this visit? 0 neutral/50 100 Least helpful visit Most helpful visit
Satisfaction measure 4
25% of the cohort
Andet: Visual analog scale with 3 anchors and no numbers

How helpful was this visit?

This visit was not Neither useless nor One of the most helpful doctor helpful at all helpful visit visits I have ever had

Hvad måler undersøgelsen?

Primære resultatmål

Resultatmål
Foranstaltningsbeskrivelse
Tidsramme
Patient satisfaction scale 1
Tidsramme: Immediately after the visit. Through study completion, approximately 6 months.

How helpful was this visit? Scale 1 has 5 anchors and numbers

Scored from 0-10:

0 This visit was not helpful at all

1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had

Higher scores indicate more satisfaction
Immediately after the visit. Through study completion, approximately 6 months.
Patient satisfaction scale 2
Tidsramme: Immediately after the visit. Through study completion, approximately 6 months.

How helpful was this visit? Scale 2 has 5 anchors and no numbers visible for the participant

Scored from 0-10:

0 This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit 10 One of the most helpful doctor visits I have ever had

Higher scores indicate more satisfaction
Immediately after the visit. Through study completion, approximately 6 months.
Patient satisfaction scale 3
Tidsramme: Immediately after the visit. Through study completion, approximately 6 months.

How helpful was this visit? Scale 3 is a visual analog scale with 3 anchors and numbers

Scored from 0-100:

0 Least helpful visit 50 neutral 100 Most helpful visit

Higher scores indicate more satisfaction
Immediately after the visit. Through study completion, approximately 6 months.
Patient satisfaction scale 4
Tidsramme: Immediately after the visit. Through study completion, approximately 6 months.

How helpful was this visit? Scale 4 is a visual analog scale with 3 anchors and no numbers visible for the participant

Scored from 0-100:

0 This visit was not helpful at all 50 Neither useless nor helpful visit 100 One of the most helpful doctor visits I have ever had

Higher scores indicate more satisfaction
Immediately after the visit. Through study completion, approximately 6 months.

Samarbejdspartnere og efterforskere

Det er her, du vil finde personer og organisationer, der er involveret i denne undersøgelse.

Sponsor

University of Texas at Austin

Datoer for undersøgelser

Disse datoer sporer fremskridtene for indsendelser af undersøgelsesrekord og resumeresultater til ClinicalTrials.gov. Studieregistreringer og rapporterede resultater gennemgås af National Library of Medicine (NLM) for at sikre, at de opfylder specifikke kvalitetskontrolstandarder, før de offentliggøres på den offentlige hjemmeside.

Studer store datoer

Studiestart (Faktiske)

22. juni 2018

Primær færdiggørelse (Faktiske)

1. marts 2019

Studieafslutning (Faktiske)

2. marts 2019

Datoer for studieregistrering

Først indsendt

9. august 2018

Først indsendt, der opfyldte QC-kriterier

25. september 2018

Først opslået (Faktiske)

27. september 2018

Opdateringer af undersøgelsesjournaler

Sidste opdatering sendt (Faktiske)

8. marts 2019

Sidste opdatering indsendt, der opfyldte kvalitetskontrolkriterier

6. marts 2019

Sidst verificeret

1. marts 2019

Mere information

Begreber relateret til denne undersøgelse

Yderligere relevante MeSH-vilkår

Andre undersøgelses-id-numre

  • 2018-04-0039

Plan for individuelle deltagerdata (IPD)

Planlægger du at dele individuelle deltagerdata (IPD)?

INGEN

Lægemiddel- og udstyrsoplysninger, undersøgelsesdokumenter

Studerer et amerikansk FDA-reguleret lægemiddelprodukt

Ingen

Studerer et amerikansk FDA-reguleret enhedsprodukt

Ingen

Disse oplysninger blev hentet direkte fra webstedet clinicaltrials.gov uden ændringer. Hvis du har nogen anmodninger om at ændre, fjerne eller opdatere dine undersøgelsesoplysninger, bedes du kontakte register@clinicaltrials.gov. Så snart en ændring er implementeret på clinicaltrials.gov, vil denne også blive opdateret automatisk på vores hjemmeside .

Kliniske forsøg med All Orthopedic Disorders

Kliniske forsøg med 5 anchors and numbers

Søg i lignende forsøg

Sponsorer og samarbejdspartnere

Medicinske tilstande

Narkotikainterventioner

CROs by country

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Betingelser

Sjældne sygdomme

Narkotikainterventioner

Kosttilskud

Sponsor / samarbejdspartnere

Placeringer

Abonner