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Patient Satisfaction Scales

2019年3月6日 更新者:David Ring、University of Texas at Austin

How to Measure Patient Satisfaction

This study aims to assess differences between 4 types of single satisfaction measures. Secondly, if there is a difference in satisfaction between English speaking and Spanish speaking patients.

研究概览

研究类型

观察性的

注册 (实际的)

256

联系人和位置

本节提供了进行研究的人员的详细联系信息,以及有关进行该研究的地点的信息。

学习地点

    • Texas
      • Austin、Texas、美国、78705
        • Austin Regional Clinic
      • Austin、Texas、美国、78712
        • HTB Musculoskeletal Institute
      • Austin、Texas、美国、78751
        • Orthopedic Specialists of Austin
      • Austin、Texas、美国、78705
        • Texas Orthopedics
      • Austin、Texas、美国、78731
        • Seton Institute for Plastic and Reconstructive Surgery
      • Austin、Texas、美国、78756
        • ATX Ortho

参与标准

研究人员寻找符合特定描述的人,称为资格标准。这些标准的一些例子是一个人的一般健康状况或先前的治疗。

资格标准

适合学习的年龄

18年 至 89年 (成人、年长者)

接受健康志愿者

不适用

有资格学习的性别

全部

取样方法

概率样本

研究人群

All new and follow-up patients seeing an upper- or lower-extremity surgeon will be invited to enroll at the end of their visit.

描述

Inclusion criteria:

  • All new or return patients seeing a UE / LE surgeon
  • Age 18-89
  • Able to provide informed consent
  • English speaking
  • UT Health Austin Musculoskeletal Institute, Austin Regional Clinic, Seton Institute for Plastic and Reconstructive Surgery, Orthopaedic Specialists of Austin, Texas Orthopedics, and ATX Ortho.

Exclusion criteria:

  • Not fluent in English

学习计划

本节提供研究计划的详细信息,包括研究的设计方式和研究的衡量标准。

研究是如何设计的?

设计细节

队列和干预

团体/队列
干预/治疗
Satisfaction measure 1
25% of the cohort

How helpful was this visit? 0 This visit was not helpful at all

1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had

Satisfaction measure 2
25% of the cohort
How helpful was this visit? This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit One of the most helpful doctor visits I have ever had
Satisfaction measure 3
25% of the cohort
How helpful was this visit? 0 neutral/50 100 Least helpful visit Most helpful visit
Satisfaction measure 4
25% of the cohort

How helpful was this visit?

This visit was not Neither useless nor One of the most helpful doctor helpful at all helpful visit visits I have ever had

研究衡量的是什么?

主要结果指标

结果测量
措施说明
大体时间
Patient satisfaction scale 1
大体时间:Immediately after the visit. Through study completion, approximately 6 months.

How helpful was this visit? Scale 1 has 5 anchors and numbers

Scored from 0-10:

0 This visit was not helpful at all

1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had

Higher scores indicate more satisfaction

Immediately after the visit. Through study completion, approximately 6 months.
Patient satisfaction scale 2
大体时间:Immediately after the visit. Through study completion, approximately 6 months.

How helpful was this visit? Scale 2 has 5 anchors and no numbers visible for the participant

Scored from 0-10:

0 This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit 10 One of the most helpful doctor visits I have ever had

Higher scores indicate more satisfaction

Immediately after the visit. Through study completion, approximately 6 months.
Patient satisfaction scale 3
大体时间:Immediately after the visit. Through study completion, approximately 6 months.

How helpful was this visit? Scale 3 is a visual analog scale with 3 anchors and numbers

Scored from 0-100:

0 Least helpful visit 50 neutral 100 Most helpful visit

Higher scores indicate more satisfaction

Immediately after the visit. Through study completion, approximately 6 months.
Patient satisfaction scale 4
大体时间:Immediately after the visit. Through study completion, approximately 6 months.

How helpful was this visit? Scale 4 is a visual analog scale with 3 anchors and no numbers visible for the participant

Scored from 0-100:

0 This visit was not helpful at all 50 Neither useless nor helpful visit 100 One of the most helpful doctor visits I have ever had

Higher scores indicate more satisfaction

Immediately after the visit. Through study completion, approximately 6 months.

合作者和调查者

在这里您可以找到参与这项研究的人员和组织。

研究记录日期

这些日期跟踪向 ClinicalTrials.gov 提交研究记录和摘要结果的进度。研究记录和报告的结果由国家医学图书馆 (NLM) 审查,以确保它们在发布到公共网站之前符合特定的质量控制标准。

研究主要日期

学习开始 (实际的)

2018年6月22日

初级完成 (实际的)

2019年3月1日

研究完成 (实际的)

2019年3月2日

研究注册日期

首次提交

2018年8月9日

首先提交符合 QC 标准的

2018年9月25日

首次发布 (实际的)

2018年9月27日

研究记录更新

最后更新发布 (实际的)

2019年3月8日

上次提交的符合 QC 标准的更新

2019年3月6日

最后验证

2019年3月1日

更多信息

与本研究相关的术语

其他相关的 MeSH 术语

其他研究编号

  • 2018-04-0039

计划个人参与者数据 (IPD)

计划共享个人参与者数据 (IPD)?

药物和器械信息、研究文件

研究美国 FDA 监管的药品

研究美国 FDA 监管的设备产品

此信息直接从 clinicaltrials.gov 网站检索,没有任何更改。如果您有任何更改、删除或更新研究详细信息的请求,请联系 register@clinicaltrials.gov. clinicaltrials.gov 上实施更改,我们的网站上也会自动更新.

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