Determinants of satisfaction 1 year after total hip arthroplasty: the role of expectations fulfilment

Clémence Palazzo, Claire Jourdan, Stéphane Descamps, Rémi Nizard, Moussa Hamadouche, Philippe Anract, Stéphane Boisgard, Myriam Galvin, Philippe Ravaud, Serge Poiraudeau, Clémence Palazzo, Claire Jourdan, Stéphane Descamps, Rémi Nizard, Moussa Hamadouche, Philippe Anract, Stéphane Boisgard, Myriam Galvin, Philippe Ravaud, Serge Poiraudeau

Abstract

Background: Between 7% and 15% of patients are dissatisfied after total hip arthroplasty (THA). To assess predictors and postoperative determinants of satisfaction and expectation fulfilment one year after (THA).

Methods: Before THA surgery, 132 patients from three tertiary care centres and their surgeons were interviewed to assess their expectations using the Hospital for Special Surgery Total Hip Replacement Expectations Survey (THR survey). One year after surgery, patients (n = 123) were contacted by phone to complete a questionnaire on expectation fulfilment (THR survey), satisfaction, functional outcome (Womac), and health-related quality of life (SF 12). Univariate and multivariate analyses were performed.

Results: Preoperative predictors of satisfaction were a good mental wellbeing (adjusted OR 1.09 [1.02; 1.16], p = 0.01) and optimistic surgeons expectations (1.07 [1.01; 1.14], p = 0.02). The main postoperative determinant of satisfaction was the fulfilment of patient's expectations (1.08 [1.04; 1.12], p < 0.001). Expectation fulfilment could be predicted before surgery by young age (regression coefficient -0.55 [-0.88; -0.21], p = 0.002), good physical function (-0.96 [-1.82; -0.10], p = 0.03) and good mental wellbeing (0.56 [0.14; 0.99], p = 0.01). Postoperative determinants of expectation fulfilment were functional outcome (-2.10 [-2.79; -1.42], p <0.001) and pain relief (-14.83 [-22.38; -7.29], p < 0.001).

Conclusion: To improve patient satisfaction after THA, patients' expectations and their fulfilment need to be carefully addressed. Patients with low mental wellbeing or physical function should be identified and specifically informed on expected surgical outcome. Surgeons' expectations are predictive of satisfaction and information should aim to lower discrepancy between surgeons' and patients' expectations.

Figures

Figure 1
Figure 1
Frequency of patients and surgeons for which expectations were unmet regarding the 18 items of the THR survey (“n = …” corresponds to the number of applicable items).
Figure 2
Figure 2
Predictors and variables associated with satisfaction and expectations fulfilment (it only includes the relationships explored in this study).

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