Field Service Technician - Iqvia: MedTech

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Position Description:

Our Field Service Technician experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for replacing parts, troubleshooting, repairing, and updating medical devices in a hospital with the support of an on-site team. This is a great opportunity for you to advance your technical and leadership skills! 

This is a 100% travel position in which you will be traveling on average 3-4 weeks at a time.

MUST BE COMMITED TO 5 WEEKS OF IN-PERSON TRAINING - Location is TBD

Responsibilities: 

• Organizing, testing, and updating medical devices (infusion pumps) as well as configuring hardware, software, and network products. 

• Hardware - Replacing Bezels, key pads, buttons, batteries, etc.

• Software - Calibrations, networking, software updates, etc.

• Set-up and organize the equipment and workstations. 

• Conduct routine checks and records data from product tests after installation and configuration.  

• Oversee a team of support staff, manage project timelines and customer needs. 

• Full-time commitment requiring travel

• Assignment-based schedule with 40-60 hours commitment per week. Travel nationally to support customer needs. 

• Provide ongoing communication and customer support to on-site hospital staff.

• Provide on-the-job training (OTJ) for new hires.

• Complete other duties at the discretion of management

Novasyte, a IQVIA company, takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. 

Job Requirements: 

• Minimum 2 years experience as biomedical technician preferred. Other Field Technician experience in healthcare setting will be considered.

• An active and unrestricted driver license is required for this position

• Possess credentialing requirements (Vaccination records)

• Must be comfortable with basic software programs and Microsoft operating system

• Ability to assemble and disassemble equipment and devices

• Ability to sit and stand for long periods of time and lift up to 50 pounds  

• Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within 30 miles of major airport preferred. Weekly travel required.

Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, electronics, electrical, technical work, or IT is beneficial for this position. 

FT2

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