Data Entry Assistant

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific Information

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Discover Impactful Work:

The Data Entry Assistant ensures a high level of support, service, reliability, and availability to internal departments. As a member of the GSS team your onsite attendance may be required for (but not limited to) trainings, (team) meetings, daily operational tasks, 121 meeting.

A day in the Life:

• Reports to Team Lead Site Services or above

• Issue Pro-forma invoice for shipments from kit vendors to sites

• Maintains the Proforma mailbox, sending proforma invoices to the IOR for approval, making any changes required and preparing the shipments to be sent to the kit vendors

• Maintains courier contact sheets and starter packs for non-premium couriers

• Maintains the Supply mailbox and placing of all resupply orders via phone, fax, or email

• Maintains the Data Entry mailbox and responds to all requests

• Maintains sending memos out to sites

• Enters/updates site information supplied by Sponsor, Project Management, or investigator sites into the database with accuracy within the assigned timelines

• Reviews site contact details and updates fax settings for sites

• Completes Samples not collected spreadsheets by updating the data in the database

• Additions or modifications to non-purchased Master Supplies Listing: Collection flow charts; waybills; labels; 3PL and Sponsor provided items • Supports the Associate Site Services Assistants

• Supports in the investigation and solving of Quality Events

Keys to Success:

Education

• High School diploma or equivalent required

Experience

Minimum of two years general logistics experience with clinical trials required or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities.

Knowledge, Skills, Abilities

• Excellent client and phone service skills

• Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic influences on specimens and results Intermediate level of computer