Credit & Collections Manager

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Position Summary:

The primary function includes but is not limited to: manage, communicate and enforce the corporate credit policies and procedures with department employees, internal and external customers. Supervise, mentor, and develop a team of 8+ accounts receivable representatives.  Analyze and improve the credit and collection process in order to ensure the most effective control of accounts receivable.  Maximize profitability and cash flow for the corporation by minimizing the investment of accounts receivable and ensuring to mitigate financial risk of new opportunities.   Ensure bad debt losses are maintained below our annual operating plan targets.  Responsible for a portfolio in excess of $125M.  This position is responsible for and oversees the credit analysis for new and existing customers within the portfolio, as well as the collections and maintenance of the receivable accounts. 

Key Responsibilities: 

• Develop, implement, and improve domestic and international credit and collection processes and procedures.
• Provide guidance to division,  sales, customer service and general management on credit goals, objectives, processes, procedures.
• Mentor, train, coaches, and develop department employees.
• Negotiate payment terms on potential opportunities that are considered high risk.
• Enforce, implement and leverage PPI to improve processes and operational procedures.
• Analyze financial statements and review credit reports to support extension of credit and recommend strategies.
• Develop, identify and participate in the selection of credit and collection personnel, including reviewing resumes and interviewing prospective candidates.
• Perform employee performance assessments and provide feedback and guidance on development needs for team members.  Assist team members to create robust development plans.
• Conduct both internal and external customer meetings and problem resolution sessions.
• Monitor financial risk of receivable portfolio and advise financial leadership of  changing bad debt
• Hold regular team meetings and provide open and ongoing communication with team. 
• Conduct presentations at marketing/sales meetings, customer meetings, department meetings and training workshops.
• Through strategic planning, develops short and long term goals for the team and individual employees.

Minimum Requirements/Qualifications:

• Previous supervisory responsibility preferred
• Proven track record of meeting and exceeding financial goals
• Ability to communicate (both written and verbal) effectively with senior management
• Proven leadership qualities
• Ability to work and lead cross-functional teams
• Proven record of successful individual and team process improvement actions
• Exceptional organizational skills with the ability to juggle multiple projects
• Excellent computer skills, specifically MS Excel, Oracle and Powerpoint
• Excellent financial & risk analysis skills
• International credit experience preferred

Non-Negotiable Hiring Criteria:

• Bachelor’s Degree preferred in Finance, Accounting or related field.
• 5+ years of progressive experience in Credit or Finance
• 3+ years of people leadership experience

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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