Payment Processor Supervisor

• Job Description Summary
  The Payment Supervisor is responsible for the daily supervision of the activities of the payment processing staff, including but not limited to investigation and reprocessing of all rejected and returned site payments, ensuring all trackers are completed
  appropriately and within standard processing & control guidelines. The role serves as the primary point of customer service
  contact for the Payments Services on payment inquiries. Position is also responsible for Financial Operations metric and
  other report processing as required
• Justification

  Justification
  The Payment Supervisor Position is responsible for overseeing a team of 6 payment processors to ensure work is compliant and SSAE20 controls and validations are met.  Every duty of this team represents a key control step for the Financial Lifecycle organization, subject to annual audit.   The team oversees payments for our 50+ clients, 9,000+ sites and over 400+ contracted studies.   

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.