Electronic Health Record Sharing System (eHRSS) Encounter Notification Service Pilot Project
5 de noviembre de 2020 actualizado por: Dr. Calvin Or, The University of Hong Kong
Efficacy of Providing an Automated Notification Service, the "Encounter Notification Service" Via the eHRSS for Home-based Care and Services Provided by Community Healthcare Providers for the Elderly: A 12-month Randomized Controlled Trial
This study evaluates the value of the automated notification service that allows more timely information access and sharing.
A 12-month RCT will be conducted to determine the efficacy of the provision of the service to an elderly care and service provider in improving care and health outcomes of the elderly.
Researchers will also examine whether the notification service will better support the carers for the coordination and prioritization of care and service delivery.
Descripción general del estudio
Estado
Desconocido
Condiciones
Intervención / Tratamiento
Descripción detallada
A research team at the University of Hong Kong is commissioned to conduct a study of the efficacy of providing an automated notification service, i.e., the "Encounter Notification Service," via the Electronic Health Record Sharing System (eHRSS) to an elderly caring and service provider that aims to facilitate more timely provision and coordination of healthcare services for home-dwelling elderly. With the access to the automated notification service containing up-to-date encounter information of the elderly in the eHRSS (e.g. discharge date from the public hospital, outpatient appointments), it is expected that the elderly caring and service provider can improve its allocation of resources and prioritize the provision of service to elderly patients who are in need, i.e., during the transition of care. As a result, the caring support and services provided by the elderly caring and service provider to the elderly can be more timely and effective, and an improvement in patient health outcomes can be expected.
To obtain evidence to determine the value of the automated notification service, a systematic study of the efficacy is suggested. Thus, researchers set out to conduct a 12-month randomized controlled trial (RCT) to examine whether the provision of the automated notification service to the caring and service provider will result in improvements in care and health outcomes of the elderly. Also, researchers will assess whether the notification service will better support the carers for the coordination and prioritization of care and service provision and improve workflow and administrative procedures amongst different sectors.
In this pilot study, the Senior Citizen Home Safety Association (SCHSA) is the participated elderly caring and service provider.
Tipo de estudio
Intervencionista
Inscripción (Anticipado)
864
Fase
- No aplica
Contactos y Ubicaciones
Esta sección proporciona los datos de contacto de quienes realizan el estudio e información sobre dónde se lleva a cabo este estudio.
Ubicaciones de estudio
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Hong Kong, Hong Kong
- Reclutamiento
- Senior Citizen Home Safety Association
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Contacto:
- Cheryl Fung
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Criterios de participación
Los investigadores buscan personas que se ajusten a una determinada descripción, denominada criterio de elegibilidad. Algunos ejemplos de estos criterios son el estado de salud general de una persona o tratamientos previos.
Criterio de elegibilidad
Edades elegibles para estudiar
18 años y mayores (Adulto, Adulto Mayor)
Acepta Voluntarios Saludables
Sí
Géneros elegibles para el estudio
Todos
Descripción
Inclusion Criteria:
- are aged 18 years or older
- have registered in eHRSS as healthcare recipients and given consent for sharing their records in the eHRSS with the SCHSA
- are able to understand spoken Cantonese
Exclusion Criteria:
- with mental incapacity
- with hearing difficulties
Plan de estudios
Esta sección proporciona detalles del plan de estudio, incluido cómo está diseñado el estudio y qué mide el estudio.
¿Cómo está diseñado el estudio?
Detalles de diseño
- Propósito principal: Investigación de servicios de salud
- Asignación: Aleatorizado
- Modelo Intervencionista: Asignación paralela
- Enmascaramiento: Doble
Armas e Intervenciones
Grupo de participantes/brazo |
Intervención / Tratamiento |
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Experimental: Encounter notification service
For participants randomized to the intervention group, their encounter information stored in the eHRSS will be provided to the SCHSA via the automated notification service.
Healthcare professionals of the SCHSA would access the electronic health record and provide caring support and services via telephone calls during the 12-month study period.
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The caring support and services provided by SCHSA will consist of multiple components, including standard call & care center support, medical appointment reminder, assistance to reschedule appointment, follow-up calls with either nurse or health workers to monitor health situation of service recipients, assessing needs of service recipient for elderly home care and/or rehabilitation services, providing elderly home care and/or rehabilitation services based on assessment, assessing needs of service recipient for emotional and community support, providing additional emotional support via either social calls by volunteers or counseling by social workers, and making referrals for community support services.
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Sin intervención: Usual care service
For participants randomized in the control group, no notification will be sent to the SCHSA.
Usual care service will be provided during the 12-month study period.
In addition, each control participant will receive placebo phone calls at least once every three months (e.g., the calls could be about greeting and general checking).
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¿Qué mide el estudio?
Medidas de resultado primarias
Medida de resultado |
Periodo de tiempo |
|---|---|
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changes in the number of Accident and Emergency (A&E) visits
Periodo de tiempo: from baseline to 6 and 12 months
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from baseline to 6 and 12 months
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Medidas de resultado secundarias
Medida de resultado |
Medida Descripción |
Periodo de tiempo |
|---|---|---|
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changes in the number of non-attendance to outpatient appointments
Periodo de tiempo: from baseline to 6 and 12 months
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from baseline to 6 and 12 months
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changes in the number of unplanned hospitalizations
Periodo de tiempo: from baseline to 6 and 12 months
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from baseline to 6 and 12 months
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changes in the number of 30-day unplanned readmissions
Periodo de tiempo: from baseline to 6 and 12 months
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from baseline to 6 and 12 months
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changes in the stability of health condition
Periodo de tiempo: from baseline to 6 and 12 months
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measured by a questionnaire with items on a 5-point Likert scale ranging from 1 (worse outcome) to 5 (better outcome)
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from baseline to 6 and 12 months
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changes in the understanding of the arrangement of outpatient appointments
Periodo de tiempo: from baseline to 6 and 12 months
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measured by a questionnaire with items on a 5-point Likert scale ranging from 1 (worse outcome) to 5 (better outcome)
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from baseline to 6 and 12 months
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changes in the elderly's perceptions of the services
Periodo de tiempo: from baseline to 6 and 12 months
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measured by a questionnaire with items on a 5-point Likert scale ranging from 1 (worse outcome) to 5 (better outcome)
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from baseline to 6 and 12 months
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Otras medidas de resultado
Medida de resultado |
Medida Descripción |
Periodo de tiempo |
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changes in the carers' perceptions of the impacts of the notification service
Periodo de tiempo: from baseline to 6 and 12 months
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A questionnaire survey will be conducted to assess carers' perceptions of the automated notification service on care coordination and prioritization, workflow, and administrative procedures.
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from baseline to 6 and 12 months
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Colaboradores e Investigadores
Aquí es donde encontrará personas y organizaciones involucradas en este estudio.
Patrocinador
Colaboradores
Investigadores
- Investigador principal: Kalun Or, PhD, The University of Hong Kong
Publicaciones y enlaces útiles
La persona responsable de ingresar información sobre el estudio proporciona voluntariamente estas publicaciones. Estos pueden ser sobre cualquier cosa relacionada con el estudio.
Publicaciones Generales
- Doig GS, Simpson F. Randomization and allocation concealment: a practical guide for researchers. J Crit Care. 2005 Jun;20(2):187-91; discussion 191-3. doi: 10.1016/j.jcrc.2005.04.005.
- Beck A, Scott J, Williams P, Robertson B, Jackson D, Gade G, Cowan P. A randomized trial of group outpatient visits for chronically ill older HMO members: the Cooperative Health Care Clinic. J Am Geriatr Soc. 1997 May;45(5):543-9. doi: 10.1111/j.1532-5415.1997.tb03085.x.
- Sommers LS, Marton KI, Barbaccia JC, Randolph J. Physician, nurse, and social worker collaboration in primary care for chronically ill seniors. Arch Intern Med. 2000 Jun 26;160(12):1825-33. doi: 10.1001/archinte.160.12.1825.
- Mizrahi T, Abramson JS. Collaboration between social workers and physicians: perspectives on a shared case. Soc Work Health Care. 2000;31(3):1-24. doi: 10.1300/J010v31n03_01.
Fechas de registro del estudio
Estas fechas rastrean el progreso del registro del estudio y los envíos de resultados resumidos a ClinicalTrials.gov. Los registros del estudio y los resultados informados son revisados por la Biblioteca Nacional de Medicina (NLM) para asegurarse de que cumplan con los estándares de control de calidad específicos antes de publicarlos en el sitio web público.
Fechas importantes del estudio
Inicio del estudio (Actual)
20 de junio de 2020
Finalización primaria (Anticipado)
14 de diciembre de 2020
Finalización del estudio (Anticipado)
31 de diciembre de 2021
Fechas de registro del estudio
Enviado por primera vez
25 de noviembre de 2019
Primero enviado que cumplió con los criterios de control de calidad
2 de diciembre de 2019
Publicado por primera vez (Actual)
4 de diciembre de 2019
Actualizaciones de registros de estudio
Última actualización publicada (Actual)
6 de noviembre de 2020
Última actualización enviada que cumplió con los criterios de control de calidad
5 de noviembre de 2020
Última verificación
1 de noviembre de 2020
Más información
Términos relacionados con este estudio
Palabras clave
Otros números de identificación del estudio
- MYCARER 20191108
Plan de datos de participantes individuales (IPD)
¿Planea compartir datos de participantes individuales (IPD)?
NO
Información sobre medicamentos y dispositivos, documentos del estudio
Estudia un producto farmacéutico regulado por la FDA de EE. UU.
No
Estudia un producto de dispositivo regulado por la FDA de EE. UU.
No
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