Evaluation of a Web-Based Stress Management Program for Persons Experiencing Work-Related Stress in Sweden (My Stress Control): Randomized Controlled Trial

Caroline Eklund, Anne Söderlund, Magnus L Elfström, Caroline Eklund, Anne Söderlund, Magnus L Elfström

Abstract

Background: Stress is one of the most common reasons for sick leave. Web-based interventions have the potential to reach an unlimited number of users at a low cost and have been shown to be effective in addressing several health-related problems. Handling stress on an individual level is related to behavior change. To support behavioral changes in stress management, My Stress Control (MSC) was developed. The development of MSC was based on several health psychology theories and models; however, central in the development were Social Cognitive Theory, Theory of Reasoned Action, Theory of Planned Behavior, Transactional Theory of Stress and Coping, and the Transtheoretical Model and Stages of Change. MSC is a fully automated program. The program is tailored to the user's specific needs for stress management and behavior change.

Objective: In this study, we aim to conduct a randomized controlled trial to evaluate the extent to which MSC affects perceived stress in persons experiencing work-related stress.

Methods: This was a randomized controlled trial with 2 arms. Study participants were recruited by visiting the worksites and workplace meetings. Participants were assigned to the intervention or wait-list group. Web-based questionnaires were used before and after the intervention to collect data. Perceived stress measured using the Perceived Stress Scale-14 was the primary outcome measurement. Analyses were conducted for both between-group and within-group changes.

Results: A total of 92 participants were included in this study: 48 (52%) in the intervention group and 44 (48%) in the wait-list group. Overall, 25% (12/48) of participants in the intervention group and 43% (19/44) of participants in the wait-list group completed the postintervention assessment. There were no significant effects on perceived stress between the intervention and wait-list groups or within the groups. A small effect size (Cohen d=0.25) was found when comparing mean change over time on the primary outcome measure between the intervention and wait-list groups. In addition, a small effect size was found between pre- and postintervention assessments within the intervention group (Cohen d=0.38) as well as within the wait-list group (Cohen d=0.25).

Conclusions: The effect of MSC on perceived stress remains uncertain. As adherence was low in the intervention group, elements or features that facilitate adherence and engagement must be further developed before firmer conclusions regarding the effect of MSC can be made.

Trial registration: ClinicalTrials.gov NCT03077568; https://ichgcp.net/clinical-trials-registry/NCT03077568.

Keywords: behavior change; behavior medicine; internet; stress prevention.

Conflict of interest statement

Conflicts of Interest: The authors are the developers of the web-based program My Stress Control (MSC) together with a programmer. The authors declare that they have no conflicts of interest.

©Caroline Eklund, Anne Söderlund, Magnus L Elfström. Originally published in JMIR Mental Health (https://mental.jmir.org), 09.12.2021.

Figures

Figure 1
Figure 1
Flowchart of enrollment, randomization, and exclusion. HADS: Hospital Anxiety and Depression Scale; ITT: intention-to-treat; PSS: Perceived Stress Scale.
Figure 2
Figure 2
Overview of the flow through the program, content of each step and with a more detailed example from the relaxation module. ABC-model: Antecedent-Behavior-Consequence model; HADS: Hospital Anxiety and Depression Scale; PSS-14: Perceived Stress Scale, 14-item.

References

    1. Jones F, Burke R, Westman M. Work-Life Balance: A Psychological Perspective. New York: Psychology Press; 2012.
    1. Bahgat R, Segovis J, Nelson T. Work Stress and Coping in the Era of Globalization. New York: Routledge; 2012.
    1. Lidwall U, Olsson-Bohlin C. Sickleave due to reaction on severe stress increases most (Sjukskrivning för reaktioner på svår stress ökar mest) Sweden's Social Insurance Agency (Försäkringskassan) 2016. [2021-11-19]. .
    1. Siegrist J, McDaid D, Freire-Garabal M, Levi L, Black C, Cooper C, Owen D, van Rooijen M, Wynne R, Bokstrom T, Huang Y, Nygren A, Lirussi F, Vaine A, Jasulaityte R. Economy, stress and health. Proceedings of the Santiago de Compostela Conference on Economy, Stress and Health; Santiago de Compostela Conference on Economy, Stress and Health; July 18, 2013; University of Santiago de Compostela, Spain. 2019.
    1. Lazarus R, Folkman S. Stress, Appraisal and Coping. New York: Springer; 1984.
    1. Heber E, Ebert DD, Lehr D, Nobis S, Berking M, Riper H. Efficacy and cost-effectiveness of a web-based and mobile stress-management intervention for employees: design of a randomized controlled trial. BMC Public Health. 2013;13:655. doi: 10.1186/1471-2458-13-655. 1471-2458-13-655
    1. Carlbring P, Maurin L, Törngren C, Linna E, Eriksson T, Sparthan E, Strååt M, Marquez VH, Bergman-Nordgren L, Andersson G. Individually-tailored, internet-based treatment for anxiety disorders: a randomized controlled trial. Behav Res Ther. 2011 Jan;49(1):18–24. doi: 10.1016/j.brat.2010.10.002.S0005-7967(10)00204-4
    1. Bring A, Åsenlöf P, Söderlund A. What is the comparative effectiveness of current standard treatment, against an individually tailored behavioural programme delivered either on the Internet or face-to-face for people with acute whiplash associated disorder? A randomized controlled trial. Clin Rehabil. 2016 May;30(5):441–53. doi: 10.1177/0269215515581503.0269215515581503
    1. del Pozo-Cruz B, del Pozo-Cruz J, Adsuar JC, Parraca J, Gusi N. Reanalysis of a tailored web-based exercise programme for office workers with sub-acute low back pain: assessing the stage of change in behaviour. Psychol Health Med. 2013;18(6):687–97. doi: 10.1080/13548506.2013.765019.
    1. Allexandre D, Bernstein AM, Walker E, Hunter J, Roizen MF, Morledge TJ. A web-based mindfulness stress management program in a corporate call center: a randomized clinical trial to evaluate the added benefit of onsite group support. J Occup Environ Med. 2016 Mar;58(3):254–64. doi: 10.1097/JOM.0000000000000680. 00043764-201603000-00006
    1. Frazier P, Meredith L, Greer C, Paulsen JA, Howard K, Dietz LR, Qin K. Randomized controlled trial evaluating the effectiveness of a web-based stress management program among community college students. Anxiety Stress Coping. 2015;28(5):576–86. doi: 10.1080/10615806.2014.987666.
    1. Yamagishi M, Kobayashi T, Kobayashi T, Nagami M, Shimazu A, Kageyama T. Effect of web-based assertion training for stress management of Japanese nurses. J Nurs Manag. 2007 Sep;15(6):603–7. doi: 10.1111/j.1365-2834.2007.00739.x.JNM739
    1. Evers KE, Prochaska JM, Prochaska JO, Driskell M, Cummins CO, Velicer WF. Strengths and weaknesses of health behavior change programs on the internet. J Health Psychol. 2003 Jan;8(1):63–70. doi: 10.1177/1359105303008001435.8/1/63
    1. Kelders SM, Kok RN, Ossebaard HC, Van Gemert-Pijnen JE. Persuasive system design does matter: a systematic review of adherence to web-based interventions. J Med Internet Res. 2012;14(6):e152. doi: 10.2196/jmir.2104. v14i6e152
    1. Zetterqvist K, Maanmies J, Ström L, Andersson G. Randomized controlled trial of internet-based stress management. Cogn Behav Ther. 2003;32(3):151–60. doi: 10.1080/16506070302316.JY1EWNLHN5F29WG5
    1. Heber E, Lehr D, Ebert DD, Berking M, Riper H. Web-based and mobile stress management intervention for employees: a randomized controlled trial. J Med Internet Res. 2016;18(1):e21. doi: 10.2196/jmir.5112. v18i1e21
    1. Eklund C, Elfström ML, Eriksson Y, Söderlund A. Development of the web application My Stress Control—integrating theories and existing evidence. Cogent Psychol. 2018 Jul 02;5(1):1489457. doi: 10.1080/23311908.2018.1489457.
    1. Eklund C, Elfström ML, Eriksson Y, Söderlund A. Evaluation of a web-based stress management application-a feasibility study. J Technol Behav Sci. 2018 Feb 15;3(3):150–60. doi: 10.1007/s41347-018-0044-8. 44
    1. Eysenbach G, CONSORT-EHEALTH Group CONSORT-EHEALTH: improving and standardizing evaluation reports of Web-based and mobile health interventions. J Med Internet Res. 2011;13(4):e126. doi: 10.2196/jmir.1923. v13i4e126
    1. Brinkborg H, Michanek J, Hesser H, Berglund G. Acceptance and commitment therapy for the treatment of stress among social workers: a randomized controlled trial. Behav Res Ther. 2011 Jun;49(6-7):389–98. doi: 10.1016/j.brat.2011.03.009.S0005-7967(11)00081-7
    1. Cohen S, Kamarck T, Mermelstein R. A global measure of perceived stress. J Health Soc Behav. 1983 Dec;24(4):385–96.
    1. Zigmond AS, Snaith RP. The hospital anxiety and depression scale. Acta Psychiatr Scand. 1983 Jun;67(6):361–70. doi: 10.1111/j.1600-0447.1983.tb09716.x.
    1. Research Randomizer home page. Research Randomizer. [2021-11-23].
    1. Evers KE, Prochaska JO, Johnson JL, Mauriello LM, Padula JA, Prochaska JM. A randomized clinical trial of a population- and transtheoretical model-based stress-management intervention. Health Psychol. 2006 Jul;25(4):521–9. doi: 10.1037/0278-6133.25.4.521.2006-08842-009
    1. Donovan RJ, Jones S, Holman CD, Corti B. Assessing the reliability of a stage of change scale. Health Educ Res. 1998 Jun;13(2):285–91. doi: 10.1093/her/13.2.285.
    1. Bandura A. Human agency in social cognitive theory. Am Psychol. 1989 Sep;44(9):1175–84. doi: 10.1037/0003-066x.44.9.1175.
    1. Madden TJ, Ellen PS, Ajzen I. A comparison of the theory of planned behavior and the theory of reasoned action. Pers Soc Psychol Bull. 2016 Jul 02;18(1):3–9. doi: 10.1177/0146167292181001.
    1. Folkman S, Lazarus RS. The relationship between coping and emotion: implications for theory and research. Soc Sci Med. 1988;26(3):309–17. doi: 10.1016/0277-9536(88)90395-4.
    1. Prochaska J, Redding C, Evers K. Transtheoretical model and stages of change. In: Glanz K, Rimer B, Viswanath K, editors. Health Behavior and Health Education - Theory, Research, and Practice. San Francisco, CA: John Wile & Sons, Inc; 2008.
    1. Cohen S, Williamson G. Perceived stress in a probability sample of the United States. In: Spacapan S, Oskamp S, editors. The Social Psychology of Health: The Claremont Symposium on Applied Social Psychology. Newbury Park: SAGE Publications; 1988.
    1. Bjelland I, Dahl AA, Haug TT, Neckelmann D. The validity of the Hospital Anxiety and Depression Scale. An updated literature review. J Psychosom Res. 2002 Feb;52(2):69–77. doi: 10.1016/s0022-3999(01)00296-3.S0022399901002963
    1. Eklund C, Elfström ML, Eriksson Y, Söderlund A. User experiences from a web-based, self-management programme: struggling with what I need when stress management is about me. Eur J Physiother. 2018 May 03;21(1):39–48. doi: 10.1080/21679169.2018.1468814.
    1. Michie S, Abraham C, Whittington C, McAteer J, Gupta S. Effective techniques in healthy eating and physical activity interventions: a meta-regression. Health Psychol. 2009 Nov;28(6):690–701. doi: 10.1037/a0016136.2009-20990-006
    1. Eskin M, Parr D. Introducing a Swedish Version of an Instrument Measuring Mental Stress. Stockholm, Sweden: Dept. of Psychology, Stockholm University; 1996.
    1. Chesney MA, Neilands TB, Chambers DB, Taylor JM, Folkman S. A validity and reliability study of the coping self-efficacy scale. Br J Health Psychol. 2006 Sep;11(Pt 3):421–37. doi: 10.1348/135910705X53155.
    1. Dallner M, Elo A, Gamberale F, Hottinen V, Knardahl S, Linstrom K. Validation of the general Nordic questionnaire (QPS Nordic) for psychological and social factors at work. Nordic Counsil of Ministers, Copenhagen. 2000. [2021-11-11]. .
    1. Wännström I, Peterson U, Asberg M, Nygren A, Gustavsson JP. Psychometric properties of scales in the General Nordic Questionnaire for Psychological and Social Factors at Work (QPS): confirmatory factor analysis and prediction of certified long-term sickness absence. Scand J Psychol. 2009 Jun;50(3):231–44. doi: 10.1111/j.1467-9450.2008.00697.x.SJOP697
    1. Schaufeli WB, Bakker AB, Salanova M. The measurement of work engagement with a short questionnaire. Educ Psychol Meas. 2016 Jul 02;66(4):701–16. doi: 10.1177/0013164405282471.
    1. Hallberg UE, Schaufeli WB. “Same Same” but different? Eur Psychol. 2006 Jan;11(2):119–27. doi: 10.1027/1016-9040.11.2.119.
    1. Carver CS, Scheier MF, Weintraub JK. Assessing coping strategies: a theoretically based approach. J Pers Soc Psychol. 1989 Feb;56(2):267–83. doi: 10.1037//0022-3514.56.2.267.
    1. Carver CS. You want to measure coping but your protocol's too long: consider the brief COPE. Int J Behav Med. 1997;4(1):92–100. doi: 10.1207/s15327558ijbm0401_6.
    1. Yusoff M. A multicenter study on validity of the 30-items Brief COPE in identifying coping strategies among medical students. Int Med J. 2010;17(4):249–53.
    1. Cooper C, Katona C, Livingston G. Validity and reliability of the brief COPE in carers of people with dementia: the LASER-AD study. J Nerv Ment Dis. 2008 Nov;196(11):838–43. doi: 10.1097/NMD.0b013e31818b504c.00005053-200811000-00007
    1. Bose CN, Bjorling G, Elfstrom ML, Persson H, Saboonchi F. Assessment of coping strategies and their associations with health related quality of life in patients with chronic heart failure: the brief COPE restructured. Cardiol Res. 2015 Apr;6(2):239–48. doi: 10.14740/cr385w.
    1. Stanton AL, Kirk SB, Cameron CL, Danoff-Burg S. Coping through emotional approach: scale construction and validation. J Pers Soc Psychol. 2000 Jun;78(6):1150–69. doi: 10.1037//0022-3514.78.6.1150.
    1. Gard G, Rivano M, Grahn B. Development and reliability of the Motivation for Change Questionnaire. Disabil Rehabil. 2005 Sep 02;27(17):967–76. doi: 10.1080/09638280500052682.K831214JP5U86886
    1. Grahn B, Gard G. Content and concurrent validity of the motivation for change questionnaire. J Occup Rehabil. 2008 Mar;18(1):68–78. doi: 10.1007/s10926-008-9122-7.
    1. Gard G, Grahn B. Swedish manual motivation to change (MCQ) version 1. J Disabil Rehabil J Occup Rehabil. 2008:A.
    1. IBM Corp . IBM SPSS Statistics for Windows, Version 24.0. Armonk, NY: IBM Corp; 2016.
    1. Lenhard W, Lenhard A. Calculation of effect sizes. Dettelbach, Germany; Psychometrica. 2016. [2021-11-10]. .
    1. Richardson KM, Rothstein HR. Effects of occupational stress management intervention programs: a meta-analysis. J Occup Health Psychol. 2008 Jan;13(1):69–93. doi: 10.1037/1076-8998.13.1.69.2008-00533-007
    1. Karasek R, Theorell T. Healthy Work: Stress, Productivity and the Reconstruction of Working Life. New York: Basic Books; 1990.
    1. Nieuwenhuijsen K, Bruinvels D, Frings-Dresen M. Psychosocial work environment and stress-related disorders, a systematic review. Occup Med (Lond) 2010 Jun;60(4):277–86. doi: 10.1093/occmed/kqq081.kqq081
    1. Michie S, Williams S. Reducing work related psychological ill health and sickness absence: a systematic literature review. Occup Environ Med. 2003 Jan;60(1):3–9. doi: 10.1136/oem.60.1.3.
    1. Bandura A. Self-Efficacy: The Exercise of Control. New York: Worth Publishers; 1997.
    1. Linden M, Muschalla B, Hansmeier T, Sandner G. Reduction of sickness absence by an occupational health care management program focusing on self-efficacy and self-management. Work. 2014;47(4):485–9. doi: 10.3233/WOR-131616.U86V4NJ85037864N
    1. Shimazu A, Kawakami N, Irimajiri H, Sakamoto M, Amano S. Effects of web-based psychoeducation on self-efficacy, problem solving behavior, stress responses and job satisfaction among workers: a controlled clinical trial. J Occup Health. 2005 Sep;47(5):405–13. doi: 10.1539/joh.47.405. JST.JSTAGE/joh/47.405
    1. Ashford S, Edmunds J, French DP. What is the best way to change self-efficacy to promote lifestyle and recreational physical activity? A systematic review with meta-analysis. Br J Health Psychol. 2010 May;15(Pt 2):265–88. doi: 10.1348/135910709X461752.bjhp652
    1. Austenfeld JL, Stanton AL. Coping through emotional approach: a new look at emotion, coping, and health-related outcomes. J Pers. 2004 Dec;72(6):1335–63. doi: 10.1111/j.1467-6494.2004.00299.x.JOPY299
    1. Ritterband LM, Thorndike FP, Cox DJ, Kovatchev BP, Gonder-Frederick LA. A behavior change model for internet interventions. Ann Behav Med. 2009 Aug;38(1):18–27. doi: 10.1007/s12160-009-9133-4.
    1. Fry JP, Neff RA. Periodic prompts and reminders in health promotion and health behavior interventions: systematic review. J Med Internet Res. 2009;11(2):e16. doi: 10.2196/jmir.1138. v11i2e16
    1. Webb TL, Joseph J, Yardley L, Michie S. Using the internet to promote health behavior change: a systematic review and meta-analysis of the impact of theoretical basis, use of behavior change techniques, and mode of delivery on efficacy. J Med Internet Res. 2010;12(1):e4. doi: 10.2196/jmir.1376. v12i1e4
    1. Killip S, Mahfoud Z, Pearce K. What is an intracluster correlation coefficient? Crucial concepts for primary care researchers. Ann Fam Med. 2004;2(3):204–8. doi: 10.1370/afm.141.
    1. Cheng VW, Davenport T, Johnson D, Vella K, Hickie IB. Gamification in apps and technologies for improving mental health and well-being: systematic review. JMIR Ment Health. 2019 Jun 26;6(6):e13717. doi: 10.2196/13717. v6i6e13717
    1. Kelders SM, Sommers-Spijkerman M, Goldberg J. Investigating the direct impact of a gamified versus nongamified well-being intervention: an exploratory experiment. J Med Internet Res. 2018 Dec 26;20(7):e247. doi: 10.2196/jmir.9923. v20i7e247
    1. Muhonen T, Torkelson E. Short versions of inventories within work- and health psychology. Nord Psychol. 2005;57(3):288–97.

Source: PubMed

3
Suscribir