Sr Data Alignment Associate/ Data Associate

Job Title: Site Payments Analyst

Job Description

The purpose of the Site Payments Analyst (Data Team) role is to deliver accurate data for site payments, spanning multiple IQVIA proprietary systems. The employee must be a Subject Matter Expert on the IQVIA proprietary systems required for payment generation. They must have end-to-end understanding of the data flows and system handoffs. They will be a point of contact for IT groups and Payments groups.

Responsibilities:

• Deliver accurate & on-time site payment data for all IQVIA studies, regardless of system used for payment (IQVIA CTMS or DrugDev).
• Interpret and understand EDC subject visit data, site contracts and the payment system design & payment triggers. Analyse data fallout and provide any necessary corrections to ensure sites are paid accurately.
• Be able to identify data flow issues on large, complex and ongoing studies; route these to the appropriate teams for action and see the issues through to resolution. Project manage stakeholders involved in the process including the coordination of accurate payment reconciliations.
• Stakeholder manage & project manage team members from 5 different internal IQVIA groups. Understand their processes and how to effect change.
• Directly resolve EDC, Data Warehouse, CTMS or DrugDev system issues that are preventing payments
  

Skills & Requirements:

• 1-2 years’ experience & knowledge of Clinical Trial subject visit data systems, tools and processes: EDC and Site Payment systems.
• 2-3 years’ experience within Clinical Trial operations. Ideally within site payments process. Ideally experience across aspects of the site payment lifecycle: data setup, contract setup, system setup, payment generation, site-facing experience & understanding of how sites are impacted by payments.
• Intermediate to advanced Excel skills with understanding/ability of writing logic statements.
• Ability to communicate complex project plans upwards with a simple messaging
• Problem solving - someone that can ‘think outside the box’ and would consider themselves a logical thinker.
• Fast learner and can keep up with every changing and evolving processes.
• Extremely process oriented – ability to step methodically through a business process or system process, and understand what is broken, the root cause, the corrective action and the preventative action
• Excellent verbal and written communication skills, with confidence attending and hosting calls.
• Exceptional ability to communicate remotely (via teleconferencing). Exceptional ability to learn from remote training (via teleconferencing & screen sharing). Exceptional ability to work productively in a global team, with colleagues & peers in multiple disparate locations.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.