Laboratory Project Services Coordinator

JOB OVERVIEW

Provide support to the Project Manager and related team members by performing routine procedures and tasks associated with the day to day running of projects throughout the entire study lifecycle (e.g., start-up, maintenance, and close-out). Ensure work is conducted in line with standard operating procedures, policies, and good practices.

RESPONSIBILITIES

• Study Setup and Planning:  Support the Project Manager by attending meetings, preparing minutes and action logs, preparing protocol-specific laboratory instructions documents. Under supervision of the Project Manager oversee setup of protocol specific Laboratory Centralized Monitoring requirements.
• Study Activity Monitoring and Closeout: Perform routine tasks across assigned studies including site loading, Investigator Portal access, kit shipments, monitoring day-to-day study performance, overseeing Laboratory Centralized Monitoring. Work with internal and external teams to manage timely resolution of queries and protocol questions, issues, and escalations.
• Use status reports, monitoring tools and outputs to pro-actively identify trends and provide feedback to internal and external teams on performance of Investigator sites and company services. Support the Project Manager with administrative study tasks.
• Coordinate and communicate with relevant stakeholders, including leading Customer communications and activities during any times when the Project Manager is absent. Oversee Project Close-out.
• Meetings, Initiatives and Training Activities: May represent company at internal and external meetings, participate in external and internal audits/inspections. As required will support study training with sites, CRAs and customers.
• Ensure outputs are delivered in line with organizational standards, protocol specific requirements and Customer expectations.

MINIMUM EDUCATION REQUIRED AND EXPERIENCE

• High School Diploma or equivalent Required Or
• Bachelor's Degree Life sciences or related field Preferred
• 1+ years relevant experience (Clinical, Medical or Healthcare industry preferred). Preferred Or
• Equivalent combination of education, training, and experience.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Strong interpersonal, communication, organizational, and time management skills.
• Must be able to comply with all applicable standards as required by the company.
• Demonstrated ability to handle multiple competing priorities and utilize resources effectively.
• Demonstrated ability of critical thinking and problem solving.
• Strong written and verbal communication skills including good command of English language. In certain geographies where communication in local language is desired (e.g., Japan, China), excellent command of local language with reasonable proficiency in English preferred.
• Computer proficiency in word processing, presentation, and spreadsheet applications.
• Demonstrated ability to work in a fast-paced environment highly desirable.
• Ability to establish and maintain effective working relationships with coworkers and managers.

Q² Solutions,IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. q2-solutions-eoe

Q² Solutions’ ability to operate and provide certain services to customers and partners necessitates Q² Solutions and its employees meet specific requirements regarding COVID-19 vaccination status.q2-solutions-covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $50,900.00 - $76,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.