Manager, Production

• Manages team members and associated workflow and planning, ensuring deadlines are met for deliverables.• Trains all team members in all aspects of the relevant production area.• Supports, coaches and develops team members.• Performs ongoing analysis and evaluation of existing processes with the objective of providing continuous improvements.• Serves as subject matter expert on relevant production area, answering queries.• Acts as SME within production, operations and other functional areas in IQVIA.• May perform senior level accountabilities of relevant production area.• Represents the business/department in development and implementation of new systems and offerings• May direct/coordinate the day to day activities of an off-shore production hub, to ensure high quality, accurate and timely deliverables which meet requirements.• May provide direct support to client facing teams, business line initiatives or 3rd parties

Qualifications• Bachelor's Degree with 8 - 10 yrs of relevant working experience within a data production environment• Experience in an automated production environment preferred

• Supervisory skills preferred• Customer focus, strong communication skills• Ability to work well with others cross functionally• Strong analytic and creative problem solving skills