Production Associate/Logistics Coordinator

Production Associate

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.

If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Responsibilities:

• To fulfil and ship work orders (include kits and bulk supplies) for investigator sites and trial participants
• Processes work orders (printing of documents, Barcodes, Requisition forms and kit production forms, assembly kits) that include kits and bulk supplies which are sent to investigator sites
• Identifies discrepancies with work orders and enters this information into ICON system which will be used for metrics reports and audit report for Clients
• Assist Project Management staff with modifications of work orders
• Refurbishes all incoming kits which are received from investigator sites
• Disassemble supplies which are returned from investigator sites
• Assist in training new employees
• Performs additional responsibilities as requested by management

Role Requirements:

• Minimum of a High School Diploma or equivalent
• Picking and/or lab experience preferred
• Domestic and international shipping experience preferred
• Ability to multi-task, support various projects
• Strong communication skills written and orally
• Strong computer skills, sound knowledge of MS Office Suite and Adobe Acrobat

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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