Indirect Procurement Assistant

Job Description

 Budapest, Hungary Full-Time Internal/External

JOB DESCRIPTION

Job Title: Indirect Procurement Representative

Reports to: Team Leader, Indirect Procurement

Career Band: 2

Position purpose: Indirect Procurement function is part of Global Business Services Procure-to-Pay EMEA. This position is responsible for creation and maintenance of Indirect Purchase Orders in the Coupa P2P system. This position resolves internal/external queries related to Indirect Purchase Orders.

Key Responsibilities:

• Timely and accurate processing of Indirect Purchase orders for 3rd party suppliers in Procure-to-Pay system Coupa
• Interfaces with various internal/external customers and business partners to resolve any queries
• Deals with queries in an efficient and timely manner
• Ensures all SOX and Audit compliance requirements are met
• Performs regular reporting activities
• Engages with specialists (tier 2) after due diligence with the user, and after properly documenting all the information within the case management tool
• Engages with category leaders, process owners or IT based on documented processes
• Follows established service quality standards and meets established processing times and follow-up actions in accordance with departmental standards
• Stays abreast of new processes and initiatives within the company
• May perform other related/ad hoc tasks/report requests as required and/or assigned

Requirements for Qualification / Education / Experience:

• Preferably 1 year experience in a shared services environment, although fresh graduates are welcome to join
• Working knowledge of Coupa or ServiceNow (or other ticketing system) is a plus

• Excellent interpersonal skills, friendly and outgoing personality who enjoys assisting others.
• Demonstrates great communication skills
• Excellent problem solving skills and ‘can do’ attitude
• Ability to exhibit patience and empathy and diffuse customer dissatisfaction.
• Demonstrates attention to detail and quality, and sense of urgency for quick resolution
• Ability to work through and adapt to change
• Ability to learn and apply new information
• Ability to adapt to (frequently) changing priorities

• Ability to work both independently and within a team & demonstrate resourcefulness

Non-Negotiable Hiring Criteria:

• High School education required; college degree preferred
• Fluent English
• Excellent listening, oral, and written communication skills
• Solid understanding of computer basics (Windows, Excel, Word, Email, and Internet)

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.